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Volunteer Management

Why write a volunteer handbook? (Article)
A volunteer handbook is an essential organizational resource. High-performing organizations require that all staff, paid and unpaid, work directly to advance the strategic plan priorities which have been... (posted September 12, 2016)

Four Ways to Make Volunteer Performance Assessment a Positive Experience for Everyone (Article)
Assessing performance is always tricky; feedback for improvement always needs to be couched in positive terms in order to foster growth rather than resentment. This becomes even more important when talking... (posted May 31, 2016)