VOices Blog Members Home Events English | Français Shopping Cart
Skip to main content
Inside Banner

Organizational Capacity


Senior Leadership

The Volunteer Ottawa Executive Seminar Series is designed exclusively for senior leaders of Ottawa-based non-profit organizations and charities. Come network with your peers and learn from thought leaders in the non-profit sector, what you need to know to keep your organization ahead of the curve in these changing times.

Executive Seminar: Engaging your Board in Fundraising

Good Board engagement in fundraising can make all the difference to the success of your fundraising program. Your board can and should provide additional capacity and resources to reach out to a broader community of donors, in helping to raise your profile with the right people and in increasing your organization’s credibility as a force for good in the community. But do they have the willingness, skills and tools to help them do this effectively? In this session we will identify the barriers to board engagement, and how they can be overcome so that your fundraising can thrive.

Facilitator: Mena Gainpaulsingh
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Tuesday, March 21, 2017. 9:00 - 11:00 a.m.

Executive Seminar: Effective Delegation

Effective and efficient delegation will relieve your job burnout, boost your confidence, build your teamwork, elevate morale and alleviate everybody’s stress. Being able to transform your knowledge into performance through others is a prerequisite skill and is critical to your success. In this executive workshop you will learn the critical steps required to put your knowledge to work and achieve successful delegation. 

Facilitator: Ben Schlussel
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Thursday, May 18, 2017. 9:00 - 11:00 a.m.

Executive Seminar: How to Read Financial Statements

Working in the not-for-profit sector, we are constantly being challenged to do more with less, to reach more stakeholders and vulnerable people while funding sources are drying up. This means we have to get really good at monitoring our finances. This workshop will teach you how to read your organization's balance statement and apply some basic health metrics, how to read your income statement and complete variance analysis, how to interpret your statement of cash flows, what your auditors will be looking for, and more. You will leave with the skills to monitor the financial health of your organization which will empower you to make better strategic decisions. This seminar is suitable for both executive leaders and board members.

Instructor: Procope Consulting
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Wednesday, June 14, 2017, 6:00 p.m. to 9:00 p.m.

Communications

Communications Planning

Many charities cast their communications net at the ‘general public’ using every method possible, without measuring what’s working—ultimately losing opportunities to generate meaningful results and real change. In this 3-hour working session, you’ll be guided through the process to create an effective communications plan, from setting goals and understanding your target audiences, to crafting key messages and making informed decisions between communication methods. Together we’ll develop your plan and then determine the materials (brochures, website, social media, etc.) that actually reach your target audience and motivate them to take action.

Instructor: Heather Badenoch
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Wednesday, March 8, 2017. 9:00 a.m. - 12:00 p.m.

Working with the Media

Does just the thought of calling a journalist make you sweat? And what about actually doing the interview? What will you say and how will you prepare for difficult questions? Volunteer Ottawa is collaborating with Heather Badenoch of Village PR to bring you this timely and important workshop which will help you learn how to handle a media request and how to ace a media interview.

Instructor: Heather Badenoch 
Cost: Members – $75.00 Non-Members - $125.00

Click here for our event calendar

Social Media for Non-Profit Organizations

More than half of Canadians use social media. Does your non-profit make the most of free social media tools to recruit volunteers, serve clients, influence decision makers and motivate supporters to take action? Volunteer Ottawa is collaborating with Heather Badenoch of Village PR to bring you this timely and important workshop which will help you learn about major social media platforms, how to create great content, and discuss social media best practices.

Instructor: Heather Badenoch 
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Tuesday, May 16, 2017. 6:00 - 9:00 p.m.

Click here to register Tuesday, September 26, 2017. 9:00 a.m. - 12:00 p.m.

Crisis Communications

A staff member accused of theft, facility-wide food poisoning, the death of a client, or a flu outbreak. Every organization is vulnerable to a reputational crisis. More so when you support vulnerable people. It’s in the news every day. When crisis occurs, people want information. Unless you are the immediate, ongoing, and honest source of information about the situation, then the information void will be filled with rumours. This will only make things worse. This workshop will help you plan for a crisis and put in place the steps to follow. 

Instructor: Heather Badenoch 
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Thursday, November 16, 2017. 9:00 a.m. - 12:00 p.m.

Increase your Online Influence 

This workshop offers charities, non-profits and faith-based organizations insight into how to incorporate the world’s fastest growing social media platform into your marketing toolkit. Participants learn SHIFTER’s own successful high-engagement Instagram strategy as well as practical steps on how to get started. Whether you are a novice, experienced social media manager, or organizational leader, this workshop has something for you.

Instructors: SHIFTER Magazine
Cost: Members - $75.00 Non-members $125.00

Click here for our event calendar

Fill Your Social Media Toolbox

Everyone knows you need to get your organization “out there” on social media. But where do you start? How do you manage all the different platforms? How do you know if your efforts are working? Rest assured, all of this can be managed in a time-effective and cost-effective manner. Come to our workshop to learn how! After completing this workshop, participants will be able to use Hootsuite and Tweetdeck to manage incoming social media feeds; use Hootsuite to plan outgoing social media posts and measure success metrics; and use MailChimp to manage email campaigns and measure success.

Instructor: Bryant McNamara and Marley Lewington
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Wednesday, October 25, 2017. 6:00 - 9:00 p.m.

Web Design: WordPress for Non-Profits

Your website is the destination for your current and potential supporters to find all the information they need to know about you. It needs to be as user-friendly and informative as possible, to keep these individuals engaged, sharing information about you on social media, and coming back to support your organization in the future. WordPress is a free content management system that allows you to build and manage your own Website or blog.

Instructor: Osamu Wakabayashi 
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Friday, May 26, 2017. 12:30 p.m. to 3:00 p.m. 

Click here to register Friday, October 20, 2017. 12:30 p.m. to 3:00 p.m. 

Speed up your WordPress Website

WordPress is an amazing CMS (Content Management System) platform, but it can be slow if your site is not optimized correctly. Fast-loading websites improve the user experience, increase your page views, and even help your website show up better on search engines like Google and Bing. Come to this Lunch & Learn seminar to learn the most useful techniques to optimize speed and performance of your WordPress website. Bring your lunch.

Instructor: Osamu Wakabayashi 
Cost: Members – $50.00 Non-Members - $70.00

Click here to register Friday, April 7, 2016. 12:00-1:00 p.m.

Writing Good Web Content

Bland won’t cut it. As a non-profit organization, you have a message to sell. While your organization may have scarce resources and provide a service that’s in demand, you still need to persuade your target audience that it’s worth supporting. In this workshop tailored specifically to non-profit organizations, you’ll learn how to structure the content of your website so that it works hard to win the hearts and minds of your target audience. The result of strong content is increased traffic to your site and increased response rates to your various calls to action.

Instructor: Fred DeRosa 
Date: Thursday, March 23, 2017, 9:00 a.m. to 11:00 a.m.
Cost: Members – $75.00 Non-Members - $125.00

Click here to register

Uncover your NPO Website's Secrets with Google Analytics

Specifically for Not for Profit Organizations, in this introductory seminar we’ll cover the basics, of how you can use Google Analytics to reveal things like: (1) Which are your most valuable traffic sources posts? (2) What are most valuable pages? (3) How can I give my audience more meaningful website content? (4) Specifically for Not for Profits there will be a section about setting up Google Analytics in your Canada Helps Account and how to use this data strategically.

Instructor: David Bird
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Tuesday, May 30, 2017, 10:00 a.m. - 12:30 p.m.

Click here to register Wednesday, November 8, 2017, 10:00 a.m. - 12:30 p.m.

Google Advertising for Non-Profit Organizations

Google advertising can jump you to the top of search result listings, and it is available to qualifying Non-Profit Organizations at no cost. And, it is one of the most effective types of advertising because it captures people in the moment they are searching. At this session you will learn how to: (1) Apply for the Google Grant program, giving you $10,000 / month in advertising credits (2) Set and make the most of your search engine advertising budget (3) Get your ads to appear in the best spots without paying the highest price (4) Refine your product/service keywords, PPC ads and landing pages so they boost your results (5) Target the website traffic you're after, whether it be volunteers, donors, or people to use your services.

Instructor: David Bird
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Tuesday, June 20, 2017. 10:00 a.m. - 12:30 p.m.

Click here to register Tuesday, November 21, 2017. 10:00 a.m. - 12:30 p.m.


Operations

Conflict Resolution

Conflict is an unavoidable and natural part of life and growth. Conflict exists in all human relationships. Without conflict, there would be no change and no challenge. By developing self-awareness and communication skills, we can work on the challenge and growth in conflict. Managers will learn a facilitative approach to conflict resolution. This workshop will help them to better understand where conflict comes from and form a solution to bring the parties together to resolve the conflict.

Instructor: Edwin Greenfield
Cost: Members - $160.00  Non-Members $260.00

Click here to register Thursday, April 6, 2017 9:00 a.m. - 4:00 p.m.

Project Management - Introduction

Volunteer Ottawa is partnering with the organization NPO PM Training.org to offer high-quality, immediately applicable, NPO specific Project Management skills via a one-day workshop or a series of four evening workshops on Project Management specifically for NPOs. This will be followed by one-on-one Coaching by experienced and certified Project Managers, who can consult on your project for up to 20 hours over 3-4 months (longer by special arrangement).

Instructors: NPO PM Training
Single-day training cost: Members – $160.00 Non-Members - $260.00
Night school training cost: Members – $240.00 Non-Members - $340.00

Click here to register Wednesday, May 17, 2017. 8:30 a.m. - 4:30 p.m.

Click here to register Wednesday, September 13, 2017. 8:30 a.m. - 4:30 p.m.

Click here to register Four Tuesdays: October 17, 24, 31, November 7, 2017. 6:00-9:00 p.m.

Tech Tips & Tricks

Our lives just keep getting more and more complicated, and none of us in the non-profit sector can afford to buy any whizz-bang programs to simplify any of it. But never fear! There are lots of free solutions out there which are easy to learn. Come and learn from Volunteer Ottawa’s resident tech angel, Paula Coons about free online programs which will help you create and manage online surveys and event registration, manage passwords, access your computer remotely, and store files to access from any computer. We’ll also teach you how to use Excel to make your life easier. Bring your laptop to this interactive session, where you will have a chance to set up your own account and practice using each of these programs.

Instructor: Paula Coons
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Wednesday, April 12, 2017, 9:00 a.m. to 12:00 p.m.

Excel 101

Everybody needs to use numbers to do analysis. Whether you are tracking volunteer hours, counting donor dollars, or planning spending for the month, you need to keep track of numbers and use them to plan for the future. Excel can be used to conduct planning, manage budgets, create charts, analyze usage data, and keep records. This workshop is for you if you have never used Excel before and want to learn why so many people think it’s so great. Afterward, you will likely find that your newfound skills allow you to save hours every week that you used to spend scratching your head over a calculator, freeing you up to do what you really love.

Instructor: Maria Lahiffe
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Thursday, September 28, 2017. 6:00 - 9:00 p.m.

Excel 201: Pivot Tables and Charts

Everybody needs to use numbers to do analysis. Whether you are tracking volunteer hours, counting donor dollars, or planning spending for the month, you need to keep track of numbers and use them to plan for the future. Excel can be used to conduct planning, manage budgets, create charts, analyze usage data, and keep records. A lot of us know how to enter data into Excel and use basic functions like =SUM() or =AVERAGE(). That is a good start, but Excel is so much more powerful than that. Come to our workshop to learn how to use this great tool to ask more sophisticated questions of your data, and give your manager, your board or granting organization the information they are asking for.

Instructor: Maria Lahiffe
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Monday, April 3, 2017. 9:00 a.m. - 12:00 p.m.

Click here to register Thursday, October 26, 2017. 6:00 - 9:00 p.m.

Lunch & Learn: Excel Functions

Excel has a function for pretty much everything. You can calculate sums, averages, medians, and quartiles. You can manipulate text or find just about anything, anywhere in a table. You can use functions to calculate something only if specific conditions are met, and to highlight specific data which meets criteria that you set out. Come to this quick seminar to learn some new ways to improve your effectiveness at managing the mountain of data on your computer.

Instructor: Maria Lahiffe
Cost: Members – $50.00 Non-Members - $70.00

Click here to register Friday, April 12, 2017. 12:00 to 1:00 p.m.

Presentation Skills - How to Really Get Your Point Across

This workshop will provide you with the tools and techniques you can use to design, prepare and present more successfully. You will learn: (1) Ten Required Communication Skills (2) Five Basic Required Presentation Skills (3) Interpreting Body Language (4) Selecting, Structuring and presenting the material (5) How to Handle Questions (6) Phrases every Presenter should know (7) All of your responsibilities as a Presenter/Trainer. Results of participating in this workshop include derived authority versus delegated authority, increased self-confidence, new skill sets, personal growth and improved communication skills, both personally and professionally

Instructor: Ben Schlussel
One-Day workshop cost: Members – $160.00 Non-Members - $260.00
Two-Day workshop cost: Members – $240.00 Non-Members - $340.00

Click here to register Saturday, April 8, 2017. 9:00 a.m. - 4:00 p.m.

Click here to register Two days: Wednesday, November 1 to Thursday, November 2, 2017. 9:00 a.m. - 4:00 p.m.

Teamwork Skills: Working Smarter, Together

The objective of this workshop  is to enhance participants skills when dealing with team members, exploring the  4 C’s for success: Communication, Cohesiveness, Creativity and Conflict management. How do perceptions, values, and leadership styles affect interactions between team members?  The approach will be interactive and experiential. A fun and meaningful experience !

Instructor: Christiane Kirkland
Cost: Members – $75.00 Non-Members - $125.00
Date: TBD

Click here for upcoming workshops 

Communicating with Confidence

The objective of this workshop  is to make participants aware of the impact their communication style has others,  to help them identify  their  behavioural patterns when confronted with stressful or difficult situations,  and to develop new strategies to improve their interactions. The approach will be interactive and experiential. Opening up to new challenges in a fun and positive way. 

Instructor: Christiane Kirkland
Cost: Members – $75.00 Non-Members - $125.00
Date: TBD

Click here for upcoming workshops 

Bookkeeping Basics for NPOs

We all know there is no glitz or glamour in finance and accounting, but there is pride in a job well done! Admit it, when everything balances perfectly at the end of the month, we secretly do a little dance on the spot while no one is watching. Come to this workshop and you will learn the basics on how to manage the financial requirements of your organization. We will cover topics such as banking, expense reports, payroll, financial statements, budgeting, forecasting, reconciling your bank accounts and reporting to your board. Many of the topics discussed at this session will help lead the way for a hassle free audit. You will receive report templates and links to online resources to help you manage your finances.

Instructor: Paula Coons
Cost: Members – $75.00 Non-Members - $125.00

Click here for the workshop calendar

Preparing for your Annual Audit

An audit is an essential part of running any enterprise, from the smallest endeavour off a kitchen table, to the largest corporations. Audits help your donors continue donating, and all stakeholders continue supporting your organization, confident that their money and efforts are being shepherded properly. With the right preparation, an audit can be a validation of the great work you are already doing. Come to this workshop to learn how to make that happen.

Instructor: Procope Consulting
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Tuesday, September 12, 2017, 9:00 a.m. to 12:00 p.m.

Take Control of your Finances: Introduction to Financial Planning

This session offers you a chance to weigh your financial state in a relaxed lunch-and-learn setting. You will have the opportunity to learn effective tools and principles in order to make informed decisions for your financial security while taking steps forward in your financial planning on solid grounds. Whether you want to plan ahead but you are unsure of where to start; wonder whether you are already doing everything right; or would like some education and guidance, Jad can help you develop tools to achieve financial independence, plan for your future, and reduce your stress.

Instructor: Jad Atik
Cost: Members - $50.00 Non-members $70.00

Click here to register Friday, April 28, 2017, 12:00 p.m. to 1:00 p.m.

 


Fundraising

Fundraising 101

Successful fundraising is a matter of connecting donors with their passions. How do you make this connection? Join us as we introduce you to the basics of fundraising strategy, including Case for Support; Donor Streams; Strategies to find, keep, and develop donors; Ethical policies; and Assigning appropriate resources to make it all happen

Instructor: Mena Gainpaulsingh
Cost: Members – $75.00 Non-Members - $125.00

Click here for upcoming workshops

Steps to Sponsorship Sales Success

Sponsorship is an essential part of your organization's funding strategy. Corporations spend over $20 billion per year in North America on sponsorship, supporting organizations big and small. Sponsorship is different from traditional fundraising, because you are selling a product rather than soliciting donations. This makes sponsorship simpler in some ways, but more complicated in others. Come learn how to incorporate this critical revenue stream into your organization's funding.

Instructor: Jenny Mitchell
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Wednesday, September 27, 2017, 1:00-3:00 p.m.

Case for Support: Inspire your Donors

A great Case for Support is the cornerstone of any fundraising plan or campaign. It clearly articulates why your organization exists, and what impact you have in the community around you. In this hands-on workshop you’ll get a chance start writing an actual Case for Support for your organization. We’ll cover (1) How to get ready to write your Case for Support, (2) What to include in a case for support (how long, how much, how many), (3) How to get buy in from your team about the Case content, and (4) How to USE this fabulous Case that you’ve written so that you can raise more money

Instructor: Jenny Mitchell
Cost: Members – $75.00 Non-Members - $125.00

Click here to register Tuesday, October 24, 2017, 9:00 a.m. to 12:00 p.m.