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Operations

Conflict Resolution

Conflict is an unavoidable and natural part of life and growth. Conflict exists in all human relationships. Without conflict, there would be no change and no challenge. By developing self-awareness and communication skills, we can work on the challenge and growth in conflict. Managers will learn a facilitative approach to conflict resolution. This workshop will help them to better understand where conflict comes from and form a solution to bring the parties together to resolve the conflict.

Instructor: Edwin Greenfield
Cost: Members - $180.00  Non-Members $280.00

Click here for our event calendar


Project Management - Introduction

Volunteer Ottawa is partnering with the organization NPO PM Training.org to offer high-quality, immediately applicable, Project Management skills via a one-day workshop on Project Management specifically for not-for-profits. This will be followed by one-on-one Coaching by experienced and certified Project Managers, who can consult on your project for up to 20 hours over 3-4 months (longer by special arrangement).

Instructors: NPO PM Training
Cost: Members – $230.00 Non-Members - $330.00

Click here to register Date TBD


Program Evaluation

Evaluation is an important part of the administration of any effective program. Effective evaluation answers questions like, “What kind of impact do our volunteers have?” and “Are we being effective?” which are questions that funders are asking more and more. As all our organizations continue to compete for scarce dollars in a climate of fiscal restraint and demands for increased accountability, we all need to measure the results of our volunteer and program efforts, and demonstrate their effectiveness.

Cost: Members – $85.00 Non-Members – $135.00

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Excel 101

Everybody needs to use numbers to do analysis. Whether you are tracking volunteer hours, counting donor dollars, or planning spending for the month, you need to keep track of numbers and use them to plan for the future. Excel can be used to conduct planning, manage budgets, create charts, analyze usage data, and keep records. This workshop is for you if you want to get beyond the very basics, to learn how to use excel to do your calculations, make charts, organize data, and track progress against goals. Bring your laptop to this interactive session.

Instructor: Maria Lahiffe
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Tuesday, November 26, 2019. 9:00 a.m. to 12:00 p.m


Excel 201: Make your data POP! with charts and colour

By now, you have heard that data-driven decisions are the best. But what does that actually mean? In this course, we will look at ways to turn data into actionable information by making charts which allow you to spot trends and relationships among data. We will also learn conditional formatting, which will allow you to spot data of interest, quickly and easily. Bring your laptop to this interactive session.

Instructor: Maria Lahiffe
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Tuesday, October 22, 2019. 9:00 a.m. to 12:00 p.m.


Excel 202: Dive into your data with Pivot Tables and Data Substitution

By now, you have heard that data-driven decisions are the best. But what does that actually mean? In this second advanced Excel course, we will look at ways to turn data into actionable information by using pivot tables and data substitution to really drill down into your dataset to find relationships and trends. Bring your laptop to this interactive session.

Instructor: Maria Lahiffe
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Tuesday, December 10, 2019. 9:00 a.m. to 12:00 p.m.


Effective Delegation

Effective and efficient delegation will relieve your job burnout, boost your confidence, build your teamwork, elevate morale and alleviate everybody’s stress. Being able to transform your knowledge into performance through others is a prerequisite skill and is critical to your success. In this executive workshop you will learn the critical steps required to put your knowledge to work and achieve successful delegation. 

Instructor: Ben Schlussel
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Wednesday, September 25, 2019. 9:00 a.m. to 11:30 a.m.


How to Read Financial Statements

Working in the not-for-profit sector, we are constantly being challenged to do more with less, to reach more stakeholders and vulnerable people while funding sources are drying up. This means we have to get really good at monitoring our finances. This workshop will teach you how to read your organization's balance statement and apply some basic health metrics, how to read your income statement and complete variance analysis, how to interpret your statement of cash flows, what your auditors will be looking for, and more. You will leave with the skills to monitor the financial health of your organization which will empower you to make better strategic decisions. This seminar is suitable for both executive leaders and board members.

Instructor: John Gilhooly, MBA, CPA-CA, CIA, CRMA
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Wednesday, December 4, 2019. 9:00 a.m. to 12:00 p.m.


Preparing for your Annual Audit

Audits are a good thing. Your annual audit is a critical tool to ensure that your financial procedures are in order and your financial systems are strong. There is a lot you can do to prepare for your audit, to ensure it goes smoothly and quickly. This will save you money and establish a healthy relationship with your auditor, who can become a valuable ally to help develop strong financial controls and reporting, which can improve the confidence of your board and your funders moving forward.

Instructors: Annik Blanchard, CPA, CA & Geneviève Chouinard, CPA
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Wednesday, November 13, 2019. 9:00 a.m. to 12:00 p.m.


Human Resources 101

People are your most valuable resource – how well are you treating them? Volunteer Ottawa is partnering with Nelligan O’Brien Payne and the Human Resources Professionals Association (the “HRPA”) to offer this condensed course in human resources management. This workshop will aim to provide participants with an overview of common human resources issues, including hours of work, prevention of bullying and harassment, duties to accommodate employees, and best practices around employee termination. Treat your people well, and they will go to the ends of the Earth for you.

Instructor: David Contant
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Tuesday, November 5, 2019. 9:00 a.m. to 12:00 p.m.