COVID-19 Update

VO is recruiting and deploying volunteers to respond to the volunteer needs specific to COVID-19 in Ottawa, Prescott-Russell, Lanark County and Renfrew County while ensuring proper screening and training protocals to safeguard the health of those volunteering and those they are assisting. Please see the intake portals for volunteers, for members, and for other agencies on our hompage. VO’s COVID 19 volunteer deployment program is supported by the Government of Canada’s Emergency Community Support Fund and the Ottawa Community Foundation.

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Cancellation & Refund Policy


Receipt of registration and/or membership payment will be confirmed by automated e-mail. Membership fees are non-refundable. Tax receipts will not be issued for membership fees.

Workshops and events:

Receipt of registration and/or payment will be confirmed by automated e-mail. Refunds will not be issued for cancellations received within five (5) business days prior to an event. If cancellation is received with more than five business days’ notice, a $5.00 administration fee will apply. Registered participants who fail to attend an event are still required to pay for that event, since a space was held specifically for that person. In case of non-attendance and lack of payment, the registered participant will be invoiced for the full fee, due 30 days from the date of the invoice.  Registration can be transferred to another member of your organization, if you are unable to attend.

Note: Payments must be made in advance of workshop in order to reserve your space. If payment or arrangements to pay have not be made in advance, you might lose your space at the event.