Are you a retired or working individual looking for an exciting volunteer opportunity and a chance to make a meaningful impact on the community?
Abbeyfield Houses Society of Ottawa is a not-for-profit seniors’ residence affiliated with Abbeyfield International, with 1,100 houses in 25 countries worldwide.
We are looking for an IT Support volunteer! Abbeyfield Ottawa’s information technology consists of Google Suite for Email and Data with approximately twenty users; social media presence (website, Twitter, Facebook), Desktops, Laptops and other hardware (Smart TV, Internet Router, Printers).
Duties: The IT Support Volunteer is responsible maintaining and troubleshooting Information Technology hardware and software including but not limited to the Abbeyfield Google Suite for Email and Data, Windows-based desktop/laptops, servers, networking & mobile devices, website (using Wordpress), and antimalware solutions.
The Volunteer assists the Director of Information Management/Information Technology in supporting Abbeyfield’s overall mission following all standards, policies, procedures, and confidentiality guidelines.
Some of the typical duties of IT Support Volunteer include:
Deployment, monitoring, maintenance, and support of all IT systems, including Google suite, website, servers, PCs, operating systems, interfaces, telephones, software applications, printers, etc.
Execute scheduled maintenance, routine tasks, updates, and upgrades.
Manage system accounts for staff and volunteers
Monitor, investigate, diagnose and solve software or hardware failures
Coordinate hardware replacement or repair
Create and maintain up to date IT related documentation
Qualifications: The IT Support Volunteer must have experience with networking principles including the setup, configuration, and administration of routers, switches, network printers, email clients, and websites. The candidate must be familiar with various computer hardware, software, and peripherals, and be able to work independently in performing support and routine maintenance. Experience with the Google Suite would be ideal.
Time Involvement: 2-4 hours per week. Much of the work may be conducted off site; however the IT Support Volunteer must be available to be on site for two hours per month for meetings and/or to conduct some of the hands-on work at the House.
Please email email@example.com for more information!
Location: 425 Parkdale Ave
Deadline: May 30, 2019