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VO Workshop: The 3Rs of Volunteer Management - Recruitment, Retention, Recognition

October 19, 2016, 9:00 AM - 12:00 PM

How long do volunteers usually stay with your program? Do you struggle with keeping them interested, involved and engaged?

We will help you think about new strategies and help you evolve your program to include new roles and responsibilities for volunteers, pathways for more involvement and leadership positions in your program, how recognition plays a role in retention, and the importance of including continuing education and professional development to keep your volunteers engaged.

Tools to help you evaluate your program and implement new ideas will be provided

Where: Volunteer Ottawa, 363 Coventry Rd, Ottawa

  • FREE for members
  • $75 for non-members


Rose Anne Leonard brings an enthusiasm for education and volunteering to her role as a trainer at Volunteer Ottawa. She has facilitated workshops on board governance and volunteer management since 2010. She has designed training programs (both face-to-face and online) at Algonquin College and taught and facilitated groups in train-the-trainer programs. She has been the manager of a volunteer tutoring program for children struggling with Math and has tutored for twenty years with People Words and Change, an adult literacy program. She is certified as an Essential Skills analyst by Bow Valley College, AB. Rose Anne has served on the board of People Words and Change for eleven years and for five years, was on the board of the Vanier Community Association.

She has provided training to community organizations on best board practices for maintaining charitable status and on meeting the reporting requirements of the Canada Revenue Agency. 

If paying by cheque, please make payable to Volunteer Ottawa and mail in prior to the workshop date to secure your spot. In the note section please write the date, your name and organization. E.g., November 23rd workshop - John Doe from Volunteer Ottawa.

Cancellation Policy

Receipt of registration will be confirmed by e-mail or best alternative. No refunds will be issued for cancellations received within five (5) business days prior to an event. If cancellation is received with more than five (5) business days before the event, a $5.00 administration fee will apply. Registered participants who fail to attend an event will be invoiced for the full fee, due 30 days from the date of the invoice. Registration can be transferred to another member of your organization, if you are unable to attend.

United Way Ottawa


Contact Information

363 Coventry Road
Ottawa, ON
Canada K1K 2C5

TEL: 613-228-6700

E-mail: info@unitedwayottawa.ca
Web: https://www.unitedwayottawa.ca/