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VO Workshop: Volunteer Management 101

January 16, 2018, 9:00 AM - 12:00 PM

Volunteer Mgt 101How long do volunteers usually stay with your program? Do you struggle with keeping them interested, involved and engaged?

This introductory session will take you through the volunteer cycle, including planning, recruitment, orientation, supervision, and recognition. You will learn how all of these stages interlink, and how they all contribute to excellent performance and volunteer retention.

Learning Objectives

Understand the overall volunteer management cycle, including an introduction to the following:

  • Develop quality job descriptions, linked to your organizational mission
  • Market your volunteer opportunities
  • Orient and train volunteers
  • Performance management cycle
  • Volunteer recognition

Who should take this?

Anyone who wants an overall understanding of volunteer management best practices. This could include someone who is new to the field of volunteer management, as well as program managers and senior managers who want to make best use of their volunteer resources.


Maria Lahiffe, VO's Education Officer, has 13 years of experience in education and 4 years of experience in volunteer management. She herself has been a lifelong volunteer, including having served on three Boards of Directors and volunteered in a developing country for three years.


Please contact Maria Lahiffe, Education Officer, at 613-736-5266 ext 114, education@volunteerottawa.ca

Cancellation policy: 

Receipt of registration will be confirmed by e-mail or best alternative. No refunds will be issued for cancellations received within five (5) business days prior to an event. If cancellation is received with more than five (5) business days before the event, a $5.00 administration fee will apply. Registered participants who fail to attend an event will be invoiced for the full fee, due 30 days from the date of the invoice. Registration can be transferred to another member of your organization, if you are unable to attend.





VO Member $75.00Register now
early fee - until December 31, 2017
Volunteer with a VO Member Organization $75.00Register now
early fee - until December 31, 2017Access code required.
Affiliated Member $75.00Register now
early fee - until December 31, 2017Access code required.
Non-Member $125.00Register now
early fee - until December 31, 2017
People who volunteer directly with Volunteer Ottawa FREERegister now
Access code required.