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VO Workshop in Volunteer Management: Discipline & Dismissal

October 23, 2018, 9:00 AM - 12:00 PM

Discipline & DismissalNobody relishes the task of meting out discipline or letting anyone go, but this is an inevitable part of managing other people. Poorly-performing staff members, whether they are paid or unpaid, can have a negative effect on your team and on your organization's effectiveness.

Learning Objectives

After completing the workshop, participants will be able to:

  • Understand the role legislation has on volunteer discipline and dismissal
  • Understand the roles program staff and the Manager of Volunteers/Coordinator of Volunteers play in the process
  • Summarize steps in the process to handle inappropriate volunteer behaviour
  • Determine in which situations a volunteer termination is justified and necessary
  • Use a model to terminate a volunteer
  • Outline documentation considerations – what should and should not be included in a volunteer’s file

Who should attend?

  • Volunteer Coordinators
  • Senior managers
  • Program personnel


Kathy Magee is the Volunteer Specialist with the Department of Recreation, Cultural and Facility Services for the City of Ottawa, a role she has filled for 15 years.  A graduate of Vanier College and attended Concordia University, she worked for a number of years as a Recreation Therapist prior to specializing in Volunteer Management. Kathy was the past Chair of the Advisory Board for the Event Management Program at Algonquin College, a Mentor in the Event Management Program at Algonquin College and has served on the boards of Volunteer Management Professionals of Canada (VMPC) in the role of Vice President, Provincial Association of Volunteer Resources Ontario ( PAVRO) in the role of Conference Chair and Ottawa Administrators of Volunteer Resources (OAVR) in the role of Chairperson.


Please contact Maria Lahiffe, Education Officer, at 613-736-5266 ext 114 or

Cancellation policy: 

An email confirming this registration will be sent to the primary email address for your member account, or the email address on this form if you are a non-member. Your registration is transferrable to anyone else within your organization. The following workshop registrations are non-refundable: (a) purchased at a discounted rate, (b) purchased using a voucher, or (c) cancellation received less than five (5) business days prior to the event. Any other cancellation is refundable, subject to a $10.00 administration fee



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VO Member $80.00Register now
This registration type is restricted to members.
Volunteer with a VO Member Organization $80.00Register now
Please contact the organization you volunteer with for the password. The organization must be a member organzation with VO to qualify for this price.Access code required.
Affiliated Member $80.00Register now
Please contact the organization you are affiliated with to get the password.Access code required.
Non-Member $130.00Register now
People who volunteer directly with Volunteer Ottawa FREERegister now
Access code required.
Diversity in Leadership Ottawa $80.00Register now
Open to registered candidates with VO’s Diversity Leadership Ottawa Program Access code required.