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VO Workshop in Volunteer Management: Supervision & Monitoring

November 2, 2016, 9:00 - 11:30 AM

A good supervisor creates a safe environment for volunteers to learn and develop, to grow with their role in knowledge, motivation, and autonomy. Effective supervision is a mix of supporting growth, providing appropriate praise, creating a culture of excellence and accountability, and reinforcing relationships with all team members.

After completing the workshop, participants will be able to:

  • Identify factors which contribute to effective supervision of volunteers
  • Illustrate the importance of staff involvement in volunteer supervision and associated impact on risk management
  • Understand the role of volunteer resources staff in supervision
  • Examine various tools/resources which support staff in supervising volunteers

Who should attend:

Executive Directors, Program Managers, and Volunteer Managers


Wednesday, November 2, 2016 from 9:00-11:30am


Volunteer Ottawa, 363 Coventry Rd, Ottawa


$75 members, $125 non-members

Your Instructor: 

Gayle has been the Volunteer Development Coordinator at the Eastern Ottawa Resource Centre for 15 years. Gayle has worked in the field of Volunteer Management for 30 years and became certified in Volunteer Management in 1996 (one of the longest certified practitioners in Ottawa still working in the field).  She has extensive experience in volunteer management and fundraising.  Previously she worked for Big Sisters of Ottawa-Carleton as the Coordinator of Volunteers.  She has received 2 awards from United Way and in 2000 she also received the Community Builder Award.  She received the Province of Ontario Leading Women Building Communities award in 2011.  She received a Heart of Gold 2015 award.  She has written extensively on the topic of Volunteer Management, given numerous workshops and spoken at Volunteer Management conferences. She mentors many people locally, nationally and internationally in the field of Volunteer Management. She continues to be a Big Sister to her Little Sister Julie (with whom she has been matched for over 25 years).

Volunteer Ottawa would like to thank the Ontario Trillium Foundation for their generous support in developing this workshop.

If paying by cheque, please make payable to Volunteer Ottawa and mail in prior to the workshop date to secure your spot. In the note section please write the date, your name and your organization. E.g., September 26 workshop - John Doe from Volunteer Ottawa.

Please contact Maria Lahiffe, our Education Officer, at 613-736-5270 ex 114, education@volunteerottawa.ca for more information.

Cancellation Policy

Receipt of registration will be confirmed by e-mail or best alternative. No refunds will be issued for cancellations received within five (5) business days prior to an event. If cancellation is received with more than five (5) business days before the event, a $5.00 administration fee will apply. Registered participants who fail to attend an event will be invoiced for the full fee, due 30 days from the date of the invoice. Registration can be transferred to another member of your organization, if you are unable to attend

United Way Ottawa


Contact Information

363 Coventry Road
Ottawa, ON
Canada K1K 2C5

TEL: 613-228-6700

E-mail: info@unitedwayottawa.ca
Web: https://www.unitedwayottawa.ca/