VOices Blog Members Home Events English | Français Shopping Cart
Skip to main content
Inside Banner

Shelter Movers

SMO_logo.jpg
Brenna Winter
Volunteer Services Manager of Shelter Movers Ottawa
Shelter Movers

110 Didsbury Rd
Ottawa, ON
Canada K2T 1C4

E-mail: volunteerottawa@sheltermovers.com
Web: sheltermovers.com/ottawa

Vcard: import to my address book

Aboriginals (First Nation, Metis, Inuit); Visible Minorities or New Canadians; Disadvantaged; LGBTTQ; Men; People with disabilities or medical conditions; Youth (16-18 years); Youth (11-15 years); Children (0-10 years); Animals; Women; Youth (19-24 years); Homeless

Shelter Movers of Ottawa is a volunteer-based charitable organization that provides moving and storage services at no cost to women and children experiencing abuse. We collaborate with community partners to help families transition to a life free of violence. With full capacity with volunteers, training and security in place services provided will be:
Urgent Exit: volunteers arrive at a client's home to help pack and store items. When client is ready, volunteers will transport to a shelter
Escorted Exit: if client is already in a shelter, volunteers will return to the household with security and place items in storage.
Resettlement Assistance: when client requires assistance to move her,her children and their items to the new home.

Sheltermovers.com

Volunteer Opportunities

Organization: Shelter Movers
We are looking for volunteer Movers! Shelter Movers Ottawa is a non-profit that offers free moving and storage for those fleeing abuse. Access to moving and storage services are a significant barrier to fleeing abuse. Movers use their time and energy to help our clients overcome these barriers. They are the ‘helping hands’ and ’boots on the ground’ that support our clients at a critical moment.

Description et détails

Transit Secours offre des services gratuits de déménagement et d’entreposage pour les femmes et les enfants victimes de violence. Nous sommes la seule organisation de ce genre au Canada, et nos bénévoles n’en sont pas moins exceptionnels.
Chaque année, en collaboration avec des partenaires communautaires, nos équipes de bénévoles consacrent plus de 15 000 heures à aider les personnes pendant leur transition vers un environnement sans violence ni mauvais traitements.

Shelter Movers’ volunteer move teams are a grassroots response to Violence Against Women in our communities. Join us!
Location: Our moves happen all over the city of Ottawa, however we meet at one secure location before each move.
Deadline: Nov 30, 2021
Organization: Shelter Movers
Access to moving and storage services are a significant barrier to fleeing abuse. Drivers use their time and energy to help our clients overcome these barriers. They are the ‘helping hands’ and ’boots on the ground’ that support our clients at a critical moment.

Responsibilities
Meet the volunteer team (including other Movers) at an arranged time and place
Transport belongings to a predetermined location
Maintain communication with Lead Mover and Movers
Respect client confidentiality
Uphold Shelter Movers’ protocols and procedures
Be aware of trauma-informed care when interacting with clients (training will be provided)
Work with private security and law enforcement (led by Lead Mover) when necessary
Children may accompany clients on a move, but volunteers do not provide child care and have limited interaction with children. Child care and supervision is provided by clients or our agency partners.

Shelter Movers’ volunteer move teams are a grassroots response to Violence Against Women in our communities. Join our team!

Time Commitment
We offer flexible scheduling. Drivers can join us on moves based on their own availability by signing up for moves, as their schedules permit.

Most moves average around 4 hours, depending on distance and complexity. A minimum of 2 moves a month is encouraged.

Requirements
No previous experience or education is required
Access to e-mail and phone
Must be 21 years old and have a class 5 or equivalent license.
Maturity and good judgement
Ability to remain calm in potentially stressful situations
Ability to be flexible and adapt to changes
Drivers are expected to maintain confidentiality and provide trauma-informed care to clients (training is provided), and have regular check-ins with staff to support continuous improvement.

Responsabilités :
● Rencontrer l’équipe de bénévoles (y compris les autres conducteurs) à un moment et un endroit convenu;
● Faire entrer et sortir les effets personnels du client dans les véhicules;
● Conduire un véhicule de location et transporter des biens à un endroit prédéterminé;
● Maintenir la communication avec le responsable des déménagements et les autres déménageurs;
● Respecter la confidentialité des clients;
● Respecter les protocoles et les procédures de Transit Secours;
● Être conscient de l’importance de la prise en charge des traumatismes lors des interactions avec les clients (une formation sera offerte);
● Le cas échéant, travailler avec les services de sécurité privée et les services de police (sous la direction du responsable des déménagements);
● Être capable de soulever un minimum de 20 lb.
Les enfants peuvent accompagner les clients lors d’un déménagement, mais les bénévoles ne fournissent pas de services de garde et ont une interaction limitée avec les enfants. La garde et la surveillance des enfants sont assurées par les clients ou nos agences partenaires.

Temps nécessaire à l’engagement :
Nous offrons des horaires flexibles. Les conducteurs peuvent nous accompagner lors des déménagements de deux façons :
● en s’inscrivant pour un déménagement à la fois, dans la mesure où leur emploi du temps le permet, et/ou :
● en s’engageant à respecter un horaire hebdomadaire ou mensuel régulier.
La plupart des déménagements durent en moyenne 4 heures, en fonction de la distance et de la complexité. Un minimum de 2 déménagements par mois est encouragé.

Compétences et connaissances essentielles :
● Aucune expérience ou formation antérieure n’est requise;
● Accès au courrier électronique et au téléphone;
● Être en mesure de soulever un minimum de 20 lb;
● Être en mesure de soulever des boîtes et des meubles modérément lourds avec l’aide d’autres déménageurs;
● Les conducteurs doivent être âgés d’au moins 21 ans;
● Posséder un permis de conduire de classe G2 ou G « complet »;
● Être capable de conduire des véhicules de location (fourgons de marchandises de taille moyenne à grande);
● La capacité à conduire un camion de 16 pieds est un atout;
● Être une personne sur qui l’ont peut compter au travail;
● Être mature et faire preuve de jugement;
● Capacité à rester calme dans des situations potentiellement stressantes;
● Capacité à être flexible et à s’adapter aux changements;
● Posséder d’excellentes compétences en matière de communication verbale;
● La maîtrise d’une deuxième langue est un atout.
Les conducteurs sont tenus de respecter la confidentialité et de fournir des soins aux clients en tenant compte des traumatismes (une formation sera offerte), et doivent communiquer régulièrement avec le personnel afin de soutenir l’amélioration continue.

Location: Various Locations in Ottawa
Deadline: Nov 30, 2021
Organization: Shelter Movers
Shelter Movers Ottawa provides free moving and storage services to those fleeing abuse in and around Ottawa. We are looking for people who great communicators and love keeping things organized. Scheduling Coordinators recruit volunteers to join move teams, working from SMO's database of active volunteers to create, send, and respond to e-mails. They are the ‘voice’ of Shelter Movers Ottawa in our volunteers' inboxes, sharing opportunities to help with positivity, encouragement, a sense of purpose, and the joy of our work.

Responsibilities:
- Create daily ‘Call to Action’ (e-mail) content to send to volunteers
- Monitor e-mail inbox and respond to volunteers who reply to Calls To Action
- Update the Mover Availability Calendar with volunteers’ availability
- Send and respond to emails regarding scheduling updates
- Following-up with volunteers’ communications with strong consistency and timeliness
- Work with Move Coordination Manager and other Scheduling Coordinators

Time Commitment:
Approximately 5-6 hours a week. Please note: the work of scheduling isn’t performed in a single continuous ‘shift’; it involves communication and responding to messages during your chosen work hours. Based on your availability, you will be assigned a specific day for which you will be responsible to perform the Scheduling Coordinator role duties.
This is a work-from-home position, with occasional meetings (in-person and/or conference calls.)
Location: Ottawa, ON
Deadline: Oct 1, 2021
Organization: Shelter Movers
Description of Position
Shelter Movers provides free moving and storage services to those fleeing abuse. We are the only organization of our kind in Canada, and our volunteers are no less exceptional. Every year, in collaboration with community partners, our volunteer teams contribute over 15,000 hours to support people transitioning to lives free of violence and abuse.

We are looking for people who have a keen eye on organization and are good problem solvers. As well as a deep passion and commitment for helping women and survivors of abuse. A Move Coordinator is an integral part of the move team, providing coordination of the move beforehand and on-call support on the day of a move. The Move Coordinator ensures all moves go smoothly, that volunteer movers and drivers are recruited, and tackles any unforeseen challenges.

Responsibilities
This role requires hard working professionals with strong communication skills (by email and phone), and an ability to serve clients with patience and empathy while looking for solutions and managing expectations. An ability to remain calm in stressful situations, awareness of compassion fatigue and self-care, and maintaining communication with your team, are essential skills for the Move Coordinator.
For these positions we are looking in particular for bilingual candidates. (French and English)

As a Move Coordinator, you will be the puppeteer behind a move – the person who puts it together and makes it happen.

Time Commitment
Moves happen all over the city, at various times in the day, throughout the week.

Since Move Coordinators work through email and phone, this is a work-from-home position, with occasional meetings (in-person and/or conference calls.) A 3 to 6 month commitment is strongly preferred.

Role Requirements
- Bilingual (French and English)
- Collect move-related information from clients and referring agencies
- Assemble volunteer move teams using a database and e-mail
- Coordinate the date/time and other logistics of a move and ensure all clients and volunteers are available
- Provide information to volunteers while protecting client confidentiality
- Reserve move vehicles and ensure drivers have necessary information to pick up vehicles
- Being available during a move to support the move team in the event of unexpected challenges (ie. extending vehicle reservations)
- Electronically file client and volunteer waivers
- Report back to Move Coordination Manager after each move
- Use patience, empathy, and active listening skills in serving people under stress
- Being aware of compassion fatigue, self-care, and working safely
- Have regular check-ins with Shelter Movers staff

Shelter Movers volunteers must be at least 18 years of age, complete an interview process, attend an orientation for new volunteers, in addition to signing a confidentiality agreement and obtaining a criminal record check.

In this role you will be helping support our sister chapter Shelter Movers Montreal.

Description du rôle - Coordonnateur des déménagements

Le coordonnateur des déménagements fait partie intégrante de l’équipe de déménagement; il assure la coordination des déménagements à l’avance et le soutien « sur appel » les jours où ont lieu les déménagements. Le coordonnateur des déménagements s’assure que tous les déménagements se déroulent sans problème, que des déménageurs et des conducteurs bénévoles ont été recrutés et il doit gérer les imprévus.

Principales responsabilités
● Recueillir tous les renseignements pertinents auprès de l’organisme de présentation;
● Recueillir tous les renseignements pertinents auprès de la cliente;
● Fournir tous les détails du déménagement aux bénévoles concernés en respectant strictement la procédure de confidentialité;
● Utiliser la base de données pour trouver des déménageurs bénévoles appropriés (en fonction de l’emplacement, de la distance à parcourir en véhicule, etc.) et leur envoyer des courriels pour s’assurer de leur disponibilité;
● Coordonner la date et l’heure du déménagement et veiller à ce que toutes les parties concernées soient disponibles et informées;
● Réserver les véhicules de déménagement et s’assurer que tous les conducteurs disposent des renseignements nécessaires pour récupérer les véhicules;
● Maintenir une communication permanente avec la cliente et l’organisme de présentation afin de répondre à tout changement;
● Être disponible à tout moment pendant le déménagement pour soutenir le responsable du déménagement s’il y a des complications;
● Transmettre par voie électronique les formulaires de renonciations des bénévoles et des clients après le déménagement;
● Préparer à l’intention du directeur un rapport comprenant tous les détails du déménagement.

Qualifications
● Être soucieux du détail et posséder de solides compétences organisationnelles;
● Aime résoudre les problèmes;
● Amical et sociable;
● Excellentes capacités de jugement;
● Capacité à faire face à des situations potentiellement stressantes;
● Posséder d’excellentes compétences en matière de communication;
● Être en mesure d’accéder à sa messagerie électronique et au téléphone;
● Faire preuve de souplesse et d’adaptation au changement;
● La connaissance d’autres langues constitue un atout;
● Capacité à respecter le caractère de confidentialité et à fournir aux clients des soins en tenant compte des traumatismes.


How to Apply:

Please contact our Volunteer Services Team at volunteerottawa@sheltermovers.com to express your interest in this role, and include ""Move Coordinator"" in the subject heading. Please attach your resume as well.
Location: Remote/Work from Home. Can be located in Ottawa or Montreal.
Deadline: Oct 1, 2021
Organization: Shelter Movers
Position Summary (Purpose):
The Fund Development Manager will have an integral role in supporting Shelter Movers Ottawa. Reporting to the National Fund Development Director and the Chapter Director, the Fund Development Manager is a self-directed, results-oriented role. The main responsibilities of this position include cultivating relationships with donors and securing philanthropic commitments from individuals, corporations, foundations, and government agencies. This role will have a strong focus on event-based fundraising, which includes supporting third-party events and campaigns. The Fund Development Manager will align fund development activities with the organization’s strategic priorities.

Primary Responsibilities
- Execute fundraising and sponsorship strategy as dictated by the National Fund Development Director, and local Chapter Director;
- Organize fundraising activities and campaigns with the support of staff and volunteers, including creating budgets and tracking revenue and expenses;
- Instruct and support third-party fundraisers to ensure appropriate procedures and guidelines are followed;
- Identify and steward major gift donors and manage a portfolio of current donors and prospects;
- Support the continued growth of Shelter Movers’ monthly giving program;
- Cultivate and sustain relationships with individuals, corporations, foundations, and government agencies;
- Manage in-kind donations from local community partners, including tracking promised visibility;
- Develop and coordinate an appropriate recognition program for donors and partners;
- Conduct presentations to organizations and companies to encourage financial support.

Skills, Experience and Education
- Previous fundraising and event planning experience is an asset, but not mandatory;
- Innovation and creativity are highly valued in this position, as well as the ability to work in a virtual space and recommend alternatives to traditional styles of fundraising;
- Exceptional ability to manage a team and provide strong leadership, including the skill to work and communicate effectively with a range of stakeholders;
- Excellent interpersonal and communication skills;
- Dynamic, outgoing personality with sound judgment and the ability to use discretion;
- Capability to work autonomously when required, and also as a member of a team in a fast-paced environment, while balancing competing priorities;
- Excellent written and verbal communication skills, including proficiency in public speaking and a high comfort level in presenting;
- Strong organizational skills with the ability to multitask and work under pressure to meet tight deadlines;
- Flexible, results and detail-oriented;
- Advanced organizational and analytical skills, including strategic thinking and problem-solving;
- Familiarity with G Suite (Google Workspace), MailChimp, Canva, and donor management software is a plus;
- Experience in the nonprofit sector considered an asset; must be sensitive and knowledgeable of issues surrounding gender-based violence;
- Membership in the Association of Fundraising Professionals or the Canadian Association of Gift Planners is an asset.

Other Requirements
Shelter Movers volunteers must be at least 18 years of age, complete an interview process, sign a confidentiality agreement, obtain a police reference check, and attend a Trauma-Informed Care Orientation session.

Estimated Time Requirements
- 6-8 hours/week. Additional time may be required, on occasion, in the evenings and some weekends due to the nature of the position.
- This is an unpaid volunteer position

To Apply:
If interested, please send a brief description outlining your interest as well as your resume to volunteerottawa@sheltermovers.com
Location: Virtual
Deadline: Sep 30, 2021