COVID-19 Update

VO is recruiting and deploying volunteers to respond to the volunteer needs specific to COVID-19 in Ottawa, Prescott-Russell, Lanark County and Renfrew County while ensuring proper screening and training protocals to safeguard the health of those volunteering and those they are assisting. Please see the intake portals for volunteers, for members, and for other agencies on our hompage. VO’s COVID 19 volunteer deployment program is supported by the Government of Canada’s Emergency Community Support Fund and the Ottawa Community Foundation.

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Dementia Society of Ottawa and Renfrew County

Janice Young
Volunteer Coordinator
Dementia Society of Ottawa and Renfrew County

1750 Russell RD, Suite 1742
Ottawa, ON
Canada K1G 5Z6

TEL: 613-523-4004 x3105


Vcard: import to my address book


The Dementia Society of Ottawa and Renfrew County provides support, information and education to individuals and families coping with dementia.

Volunteer Opportunities

The Dementia Society is pleased to be offering virtual, remote and socially distanced solutions in an effort to continue providing support to caregivers and persons living with dementia while we are not able to do so in a pre-COVID-19 model.

Volunteers play a crucial role in the Take a Break, Make a Connection program, from providing meaningful social interactions to persons living with dementia, to facilitating a break for caregivers. Visits are virtual or by telephone, and we are exploring safe socially distanced visits as well. As a volunteer, you receive training and guidance to prepare for this important role, and are matched with a client based on aligning schedules, language, and interests. Visits are typically 20 minutes to 1 hour on a weekly basis, and are on a variety of platforms such as the phone or Zoom, depending on the client’s preference and capabilities. The activities that make up these visits can vary, from simply chatting, listening to music, reading out loud, or sharing photos as examples. Whichever the activity, you will find this to be a rewarding and meaningful experience.

Primary Role and Responsibilities:

• Maintain regular communication via e-mail and telephone
• Communicate with caregiver to arrange the details surrounding individual visits (date and time, materials needed, etc.)
• Maintain communication with Supervisor to provide updates on clients, forward questions, and offer feedback
• Ensure you are comfortable using the technology best suited for your visit
• Coordinate and prepare any particular items needed for your visit (photos, music, videos, a list of the client’s interest, etc.)
• Meet and engage with client on the preferred platform (phone, Zoom, etc.)
• Provide troubleshooting support to those experiencing technical difficulty
• Engage with participants and maintain enthusiasm, compassion, and patience

We’re looking for passionate volunteers who can commit to this program for a minimum of 6 months, with these qualifications and skills:

• Tech-savvy, with the ability to independently troubleshoot minor technical issues over platforms such as Zoom
• Reliable access to both internet and email
• Patience and compassion when working with others who are not tech-savvy
• Professionalism and a positive disposition with excellent interpersonal skills
• Compassion, understanding and awareness of dementia
• A valid (within last 6 months) Vulnerable Sector Check is required for this role, which we help facilitate
• Reliability: able to honour scheduled commitments
• Discretion: must maintain confidentiality of all participants
• Basic knowledge of DSORC programs and services (training provided)


Successful applicants will submit a volunteer application form. An interview and reference checks will be conducted as part of the application process with the Volunteer Coordinator.

Successful applicants will be provided with Orientation Training in addition to role-specific training from their supervisor.

How to Apply:

We'd love to hear from you! Interested applicants should apply via Volunteer Ottawa or submit their CV to
Location: *Currently virtual*
1750 Russell Road
Suite 1742
Deadline: Nov 6, 2020