COVID-19 Update

VO is recruiting and deploying volunteers to respond to the volunteer needs specific to COVID-19 in Ottawa, Prescott-Russell, Lanark County and Renfrew County while ensuring proper screening and training protocals to safeguard the health of those volunteering and those they are assisting. Please see the intake portals for volunteers, for members, and for other agencies on our hompage. VO’s COVID 19 volunteer deployment program is supported by the Government of Canada’s Emergency Community Support Fund and the Ottawa Community Foundation.

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Dementia Society of Ottawa and Renfrew County

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Janice Young
Volunteer Coordinator
Dementia Society of Ottawa and Renfrew County

1750 Russell RD, Suite 1742
Ottawa, ON
Canada K1G 5Z6

TEL: 613-523-4004 x3105

E-mail: jyoung@dsorc.org
Web: www.dementiahelp.ca

Vcard: import to my address book

Seniors

The Dementia Society of Ottawa and Renfrew County provides support, information and education to individuals and families coping with dementia.

www.dementiahelp.ca

Volunteer Opportunities

The Dementia Society of Ottawa and Renfrew County (DSORC) is pleased to be developing virtual, remote, and socially distanced solutions in an effort to continue providing support to caregivers and persons living with dementia while we are not able to do so in a pre COVID-19 model.

Volunteers play a crucial role in the Make a Connection, Take a Break program, by providing meaningful social interactions to persons living with dementia, and to enable caregivers to take a break. Visits can be virtual, by telephone, or in-person, while keeping safe and socially distanced. As a volunteer, you receive training and guidance to prepare for this important role and are matched with a client based on aligning schedule, language, and, where necessary, accessibility or proximity to one another. Visits are typically 20 minutes to 1 hour on a weekly basis, and, if virtual, are on a variety of platforms such as the phone or Zoom, depending on the client’s preference and capabilities. The activities that make up these visits can vary, from simply chatting, listening to music, reading out loud, sharing photos, or going for a walk as examples. Whichever the activity, you will find this to be a rewarding and meaningful experience.

Primary Role and Responsibilities:

Maintain regular communication via e-mail and telephone
- Communicate with caregiver as needed to arrange the details surrounding visits (date and time, materials needed, etc.)
- Maintain communication with supervisor to provide updates on clients, forward questions, and offer feedback

Prepare and host remote and/or in-person visits
- Coordinate and prepare any particular items needed for your visit (photos, music, videos, a list of the client’s interest, etc.)
- Meet and engage with client in the preferred setting (phone, Zoom, in person etc.)
- Provide troubleshooting support to those experiencing technical difficulty
- Engage with participants and maintain enthusiasm, compassion, and patience

Qualifications and Skills:
- Professionalism and a positive disposition with excellent interpersonal skills
- Compassion, understanding and awareness of dementia
- A valid (within last 6 months) Vulnerable Sector Check is required, which we help facilitate
- Reliability – able to honour scheduled commitments
- Discretion – must maintain confidentiality of all participants
- Basic knowledge of DSORC programs and services (training provided)
- Bilingualism an asset

Remote or Virtual Visits:
- Tech-savvy, with the ability to independently troubleshoot common/minor technical issues such as audio/visual connectivity disruptions
o Reliable access to both internet and email
o Knowledge of/experience with Zoom or other online platforms is an asset
o Patience and compassion when working with others who are not tech-savvy

Screening:

Selected applicants will submit a volunteer application form, followed by an interview and reference check as part of the application process with the Volunteer Coordinator. Successful applicants will be provided with orientation and role-specific training.

How to Apply
Interested applicants should visit DSORC’s website: https://dementiahelp.ca/make-a-connection-take-a-break-program-volunteer-etablir-un-lien-faire-une-pause-benevole/
Location: *Currently virtual*
1750 Russell Road
Suite 1742
Deadline: Feb 28, 2021
The Dementia Society of Ottawa and Renfrew County (DSORC) is dedicated to providing meaningful resources and support for people impacted by dementia in our communities.

Our new program, Meaningful Activities, allow clients to arrange for a weekly curbside pickup (and occasionally drop-off for unique circumstances) of a meaningful activity package or product to enjoy safely from the comfort of their own home for free.

We are currently seeking 2 reliable volunteers to provide support to the Education and Program Coordinator in fulfilling weekly curbside pickups and returns. Although minimal client interaction is required for this role, volunteers may also be asked to occasionally provide delivery services to clients’ homes in the event of special circumstances.

Primary Responsibilities and Tasks

• Consistent communication with supervisor and programs team, such as to share availability and to provide a weekly inventory update
• Provide weekly curbside pickup/drop-off services from your home (minimal client interaction)
• Maintain a small stock of program items at your home
• Follow DSORC Cleaning Guidelines for the products
• Leave items in a clearly marked location for pick-up / drop-off (e.g. your driveway)
• Provide delivery in the event of special circumstances
• Upon receiving notification of a client selecting your location, arrange pick-up directly with the client

Qualifications and Skills:

• Valid driver’s license and access to a vehicle
• Professionalism and a positive disposition with excellent interpersonal skills
• Compassion, understanding and awareness of dementia
• Maintain confidentiality of all participants
• Reliability and punctuality
• Bilingualism in English and French is an asset
• Basic knowledge of DSORC programs and services (training provided)

How to Apply:

Interested applicants should submit their CV via Volunteer Ottawa.

Screening:

Successful applicants will submit a volunteer application form. An interview and reference checks will be conducted as part of the application process with the Volunteer Coordinator. A valid Vulnerable Sector Check with the Ottawa Police Service is required for this position.

Successful applicants will be provided with Orientation Training in addition to role-specific training from their supervisor. Volunteers will be required to agree to DSORC Safety Policies for Volunteering during COVID-19 in advance to beginning work in this role.
Location: At your home location. We are looking for volunteers in the west end and south end of Ottawa.
Deadline: Jan 29, 2021