COVID-19 Update

VO is recruiting and deploying volunteers to respond to the volunteer needs specific to COVID-19 in Ottawa, Prescott-Russell, Lanark County and Renfrew County while ensuring proper screening and training protocals to safeguard the health of those volunteering and those they are assisting. Please see the intake portals for volunteers, for members, and for other agencies on our hompage. VO’s COVID 19 volunteer deployment program is supported by the Government of Canada’s Emergency Community Support Fund and the Ottawa Community Foundation.

VOices Blog Members Home Events English | Français Shopping Cart
Skip to main content
Inside Banner

Dementia Society of Ottawa and Renfrew County

Logo_-_The_Dementia_Society.JPG
Jesslyn Smith
Volunteer Coordinator
Dementia Society of Ottawa and Renfrew County

1750 Russell RD, Suite 1742
Ottawa, ON
Canada K1G 5Z6

TEL: 613-523-4004 x3105
FAX: 613-523-8522

E-mail: info@dsorc.org
Web: www.dementiahelp.ca

Vcard: import to my address book

Seniors

The Dementia Society of Ottawa and Renfrew County provides support, information and education to individuals and families coping with dementia.

www.dementiahelp.ca

Volunteer Opportunities

The Dementia Society of Ottawa and Renfrew County (DSORC) is pleased to be developing virtual solutions in an effort to continue providing support to caregivers and persons living with dementia while we are not able to do so in person.

We are currently seeking applications from tech-savvy volunteers interested in meeting remotely with caregivers. Volunteers in this role will provide caregiver respite through virtual “visits” to persons living with dementia. Visits will be tailored to each individual’s interests/hobbies, and could take the form of simple chatting, to sessions with curated information based on personal interest (for example, if a participant really enjoys fishing, photos and stories, the friendly visitor could prepare a plan to screen share photos and read stories and elicit conversation). Other sessions could be around music reminiscence, singing, etc.

Virtual Visits may take place on a variety of different platforms depending on personal preference and technical capability of the client, and may include telephone, Zoom, Facetime, or another mutually agreed upon technology. If there is interest for a group session, there is the possibility to discuss offering additional volunteer support in leading a group session.

Primary Role and Responsibilities:

• Maintain regular communication via e-mail and telephone
o Work with DSORC staff to arrange a mutually agreed upon Virtual Visit client and discuss potential activities to suit the needs of the client
o Communicate with caregiver as needed to arrange the details surrounding individual visits (date and time, materials needed, etc.)
o Maintain communication with Supervisor to provide updates on clients, forward questions, and offer feedback/discuss plans for future visits
• Prepare and host Virtual Visit materials as needed
o Ensure you are comfortable using the technology best suited for your visit
o Coordinate and prepare any particular items needed for your visit (photos, music, videos, a list of the client’s interest, etc.)
 Caregivers will be able to schedule Virtual Respite for periods of a minimum period 30 minutes to a maximum of 2hrs.
o Meet and engage with client on the preferred platform (phone, Zoom, etc.)
o Respond to inquiries from caregivers and persons living with dementia
o Provide troubleshooting support to those experiencing technical difficulty
o Coordinate questions for providing to your Supervisor following the visits
o Engage with participants and maintain enthusiasm, compassion, and patience

Qualifications and Skills:

• Tech-savvy, with the ability to independently troubleshoot common/minor technical issues such as audio/visual connectivity disruptions
o Access to a computer with reliable access to both internet and email
o Knowledge of/experience with Zoom or other online platforms is an asset
o Patience and compassion when working with others who are not tech-savvy
• Professionalism and a positive disposition with excellent interpersonal skills
• Compassion, understanding and awareness of dementia
• Experience working with persons with dementia and their care partners
o A valid (within last 6 months) Vulnerable Sector Check is required for this role
• Reliability – able to honour scheduled commitments
• Discretion - must maintain confidentiality of all participants
• Bilingualism an asset
• Basic knowledge of DSORC programs and services (training provided)

Screening:

Successful applicants will submit a volunteer application form. An interview and reference checks will be conducted as part of the application process with the Volunteer Coordinator.

Successful applicants will be provided with Orientation Training in addition to role-specific training from their supervisor.

How to Apply

Interested applicants should submit their CV and a cover letter describing their interest to volunteer@dsorc.org.
Location: 1750 Russell Road
Suite 1742
Deadline: Aug 28, 2020
The Dementia Society of Ottawa and Renfrew County (DSORC) is dedicated to providing meaningful resources and support for people impacted by dementia in our communities.

Our new Remote and Online Programming initiatives allow clients to arrange a weekly curbside pickup of meaningful activities to enjoy safely from the comfort of their own home.

We are currently seeking 1-2 reliable volunteers to provide support to the Education and Program Coordinator in fulfilling our weekly curbside pickup and drop-off dates, recording inventory of materials, and potentially serving as a secondary curbside pickup location. Although minimal client interaction is required for this role, volunteers would also be responsible for occasionally providing delivery services to clients’ homes in the event of special circumstances.

Primary Responsibilities and Tasks

The Curbside Pickup and Delivery volunteer will be responsible for the following:

• Communication with Education and Program Coordinator via phone and e-mail
o Develop an understanding of DSORC services offered via Remote and Online Programming initiatives
o Coordination of weekly pickup and drop-off dates and times with supervisor
• Provide weekly curbside pickup/drop-off services from your home (minimal client interaction)
o Maintain a small stock of program items and resources at your home
o Clean and disinfect all items in line with DSORC Cleaning Guidelines
o Leave items in a clearly marked location for pickup/drop-off (ex. your driveway)
o Record inventory of items and provide updates to a member of the DSORC staff
• Provide delivery/direct pick-up of items, resources, and materials in the event of special circumstances
o Most clients will be able to arrange for the set weekly curbside pickup time, but accommodations may be made to ensure accessibility of services
o Follow Cleaning Guidelines and inventory processes for delivered/returned items

Qualifications and Skills:

• Valid driver’s license and access to a vehicle
• Professionalism and a positive disposition with excellent interpersonal skills
• Compassion, understanding and awareness of dementia
• Maintain confidentiality of all participants
• Reliability and punctuality
• Bilingualism in English and French is an asset
• Basic knowledge of DSORC programs and services (training provided)
Screening:

Successful applicants will submit a volunteer application form. An interview and reference checks will be conducted as part of the application process with the Volunteer Coordinator. A valid Vulnerable Sector Check with the Ottawa Police Service is required for this position.

Successful applicants will be provided with Orientation Training in addition to role-specific training from their supervisor. Volunteers will be required to agree to DSORC Safety Policies for Volunteering during COVID-19 in advance to beginning work in this role.

How to Apply

Interested applicants should submit their CV and a cover letter describing their interest to volunteer@dsorc.org.
Location: 1750 Russell Road
Suite 1742
Deadline: Aug 14, 2020