COVID-19 Update

VO is recruiting and deploying volunteers to respond to the volunteer needs specific to COVID-19 in Ottawa, Prescott-Russell, Lanark County and Renfrew County while ensuring proper screening and training protocals to safeguard the health of those volunteering and those they are assisting. Please see the intake portals for volunteers, for members, and for other agencies on our hompage. VO’s COVID 19 volunteer deployment program is supported by the Government of Canada’s Emergency Community Support Fund and the Ottawa Community Foundation.

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Distress Centre of Ottawa and Region

Jessica Grunwald
Manager of Volunteer Selection & Engagement
Distress Centre of Ottawa and Region

P.O. Box 3457, Station C
Ottawa, ON
Canada K1Y 4J6

TEL: 613-238-1089 ext.226
FAX: 613-722-5217


Vcard: import to my address book

Aboriginals (First Nation, Metis, Inuit); Visible Minorities or New Canadians; Disadvantaged; LGBTTQ; Men; People with disabilities or medical conditions; Youth (16-18 years); Youth (11-15 years); Children (0-10 years); Seniors; Women; Youth (19-24 years); Homeless

We are the people who are here, day or night, 24/7, to answer the calls from those who are reaching out for help. Callers may have simple questions. Or they may be in crisis. Either way, with more than 225 volunteers answering over 50,000 calls a year, we provide an integral, important and vital service in the community.

At any given time of day or night, people out there require our help. Whether they’re depressed, lonely, overwhelmed or so distraught they’re contemplating suicide, they will find a supportive and caring person at our end of the line. People of all ages, races, genders and social-economic groups call our confidential service, trusting that we’ll always be here. And that’s a trust we will simply never betray.

Our volunteers. We couldn’t do what we do without them. Although they come from all walks of life, they do have some things in common - they give not only their time, but themselves. Patient, understanding and giving, Distress Centre volunteers are trained to listen, talk through concerns or provide community resource information. In other words, whatever is needed, our volunteers are there.

We provide training, not only for our own volunteers, but for other groups as well, including colleges and universities, social service agencies, businesses, government departments and police staff. Our professional trainers, renowned for their expertise and knowledge, have trained on topics as diverse as conflict management, communication skills, stress management, suicide prevention, crisis intervention and more.

Volunteer Opportunities

There are currently no Volunteer Opportunities.