VOices Blog Members Home Events English | Français Shopping Cart
Skip to main content
Inside Banner

Roger Neilson House

Roger_Neilson_House_cmyk_BIL.JPG
Bruno Perrier
Manager, Community Engagement and Volunteer Relations
Roger Neilson House

399 Smyth Road
Ottawa, ON
Canada K1H 8L2

TEL: 613-523-6300 X605
FAX: 613-523-3617

E-mail: volunteers@rogerneilsonhouse.ca
Web: www.rogerneilsonhouse.ca

Vcard: import to my address book

Aboriginals (First Nation, Metis, Inuit); Visible Minorities or New Canadians; Disadvantaged; People with disabilities or medical conditions; Youth (16-18 years); Youth (11-15 years); Children (0-10 years)

Roger Neilson House enriches the lives of children, youth and their families facing progressive life-limiting illnesses. Roger Neilson House was built in memory of Roger Neilson--Hockey Hall of Fame Coach and Member of the Order of Canada. Our team provides respite care, end-of-life, transition to home support and bereavement care by ensuring individualized physical, emotional and spiritual support in a caring, compassionate and continuous learning environment. Our reward is the peace and comfort of every child, the creation of memories for their families and honouring the legacy of Roger Neilson.
------------------------------------
La philosophie de La maisonn Roger Neilson est d'assurer le maintien de la qualité de vie pour l'enfant, le jeune et sa famille. Nous souhaitons que le séjour passé dans cet environnement convivial favorise des sentiments de liberté, de sécurité, de plaisir et l'expérience de vie familiale. Les enfants et les familles qui doivent vivre avec une maladie évolutive mortelle limitant l'espérance de vie ont droit d'accéder des services complets de soins palliatifs. Ces soins palliatifs sont holistiques, axés sur l'enfant et sa famille et sont adaptés à leurs besoins uniques.

www.rogerneilsonhouse.ca

Volunteer Opportunities

Organization: Roger Neilson House
Position Objective:
Welcome, screen, and direct visitors to Roger Neilson House.

Roles and Responsibilities:
• Welcome visitors by greeting them in a friendly and courteous manner
• Direct visitors to the appropriate area, informing the department and giving clear directions
• Be aware of safety procedures and carry through as required (i.e be present in the main foyer at all times)
• Maintain the security of the house by following the necessary recording procedures
• Aware of all parking regulations to inform guests, visitors and volunteers of the appropriate process
• Maintain a clean and organized desk
• Receive and record deliveries made
• Be a caring presence for family members and guests
• Assist with office related duties such as: photocopying
• Telephone work as required: calling volunteers for scheduling duties
• Ensure confidentiality of material and information related to the house and its members
• Record hours worked
• Perform other related duties, as required

Skills:
• Excellent communication skills, ability to speak English and/or French (Other language an asset)
• Excellent Customer Service Skills
• Excellent understanding of pediatric palliative care
• Ability to solve problems
• Good listening and interpersonal skills
• Ability to be discreet
• Ability to work independently and as a team member
• Good organizational skills
• Tact and diplomacy in dealing with people

Volunteer Reports to: Coordinator of Volunteer Services
Senior Administrative Assistant – Volunteer Services
Training Required: • Volunteer Information Session (2 hours)
• Volunteer Orientation, Health & Safety tour of Roger Neilson House(2 hours)
• Buddy Training (4 hours)
Training (Optional): • Palliative Care Training (5 weeks x 3 hours)
• Workshops
• Volunteer Meetings
Time Required: 4 hour shifts/minimum 8 hours per month
Position Length: Minimum 1 year
Support Provided: Support and training opportunities
About Roger Neilson House
Roger Neilson House is an eight-bed pediatric residential hospice that welcomes families with children/youth who are living with a life limiting illness that results in increased pain and symptoms and a progressive decline of health.
Location: 399 Smyth Road
Ottawa ON K1H 8L2
Deadline: Sep 9, 2018
Organization: Roger Neilson House
PLAY AND LEARN
Position Objective:
Assist professional care team with direct guest care as to enhance the quality of life for the child and his/her family during their stay at Roger Neilson House.

Roles and Responsibilities:
• Learn of guests’ admissions and needs upon arrival
• Communicate with Recreational Therapists and nursing staff upon arrival and after shift
• Interact with guests, siblings, and family members
• Be present in the capacity that families require
• Accompany guests and entertain by the bedside, in the playroom and or Snoezelen Room or as required
• Support families as needed
• Ensure confidentiality of materials and information related to the house and it’s guests
• Record hours worked
• Perform other related duties, as required

Skills:
• Demonstrated genuine interest in children and families
• Experience interacting with people with special needs
• Excellent understanding of pediatric palliative care
• Good communication skills, bilingualism an asset (Other language an asset)
• Excellent listening and interpersonal skills
• Ability to work independently and as a team member
• Good organizational skills
• Tact and diplomacy in dealing with people
• Flexible and sensitive to the needs of guests, siblings and parents

Volunteer Reports to: Coordinator of Volunteer Services
Nursing Staff, Recreational Therapists and
Training Required: • Volunteer Information Session (2 hrs)
• Volunteer Orientation, Health & Safety tour of Roger Neilson House (2 hrs)
• Palliative Care Training (5 weeks x 3 hrs), within 1st year of volunteering
• Buddy Training (4 hrs)
Training (Optional): • Workshops
• Volunteer Meetings
Time Required: 4 hour shifts, weekdays and weekends
Position Length: A commitment of 1 year, 8 hours a month
Support Provided: • Support and training opportunities
• Access to Resource Library
• Gaining experience
About Roger Neilson House
Roger Neilson House is an eight-bed pediatric residential hospice that welcomes families with children/youth who are living with a life limiting illness that results in increased pain and symptoms and a progressive decline of health.
Location: 399 Smyth Road
Ottawa, ON K1H 8L2
Deadline: Sep 9, 2018
Organization: Roger Neilson House
HOUSEKEEPING VOLUNTEER
Position Objective:
Collaborate with staff to assist with tasks that need to be performed related to housekeeping, ensuring that the house is clean and safe for the children and families accessing the services at Roger Neilson House.

Roles and Responsibilities:
• Assist staff with light household duties i.e. dusting, folding laundry, keeping inventory in order and tidy, vacuuming/sweeping of floors
• Ensure the Snoezelen Room is clean and well stocked
• Ensure confidentiality of materials and information related to the house, its guests and staff
• Record hours worked
• Inform Administrative Assistant and Personal Support Worker of absences
• Perform other related duties

Skills:
• Demonstrated skills in cleaning standards
• Good communication skills, bilingualism an asset
• Ability to demonstrate creative thinking
• Ability to work independently and as a team member
• Good organizational skills
• Tact and diplomacy in dealing with people
• Understanding of pediatric palliative care

Volunteer Reports to: Coordinator of Volunteer Services
Personal Support Worker
Training Required: • Volunteer Information Session (2 hours)
• Volunteer Orientation, Health & Safety tour of Roger Neilson House (2 hours)
• Buddy Training (3 hours)
Training (Optional): • Palliative Care Training (5 weeks x 3 hours)
• Workshops
• Volunteer Meetings
Time Required: 3 hour shifts/once a week
Position Length: Minimum 1 year
Support Provided: Support and training opportunities
About Roger Neilson House
Roger Neilson House is an eight-bed pediatric residential hospice that welcomes families with children/youth who are living with a life limiting illness that results in increased pain and symptoms and a progressive decline of health.
Location: 399 Smyth Road
Ottawa, ON K1H 8L2
Deadline: Sep 9, 2018