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Helping With Furniture

HWF-logo-large.png
Ridhima Peravali
Volunteer Recruiting Team
Helping With Furniture
Aboriginals (First Nation, Metis, Inuit); Visible Minorities or New Canadians; Disadvantaged; LGBTTQ; Men; People with disabilities or medical conditions; Youth (16-18 years); Youth (11-15 years); Children (0-10 years); Animals; Seniors; Women; Youth (19-24 years); Homeless; Athletes

Furnishing Homes; Changing Lives
Changer des vies un foyer à la fois.

Helping with Furniture (HWF) is a 100% volunteer-run, charitable organization that exists to provide hope, comfort, and stability to families and individuals who are starting over and to transform empty dwellings into homes. We accomplish this by delivering gently-used, donated furniture and household goods including, tools, books, toys, computers, and bicycles to displaced families and individuals so that they can begin new lives with dignity and comforts of home. All of this is accomplished with a modest budget of $95,000 a year.
Our clients are referred to us by over 130 social agencies and include refugees and newcomers, Indigenous peoples, and people displaced by situations of abuse, addiction, long-term homelessness, mental health issues, fire, and insect infestations. Each week we pick-up donated, gently used furniture and household items which are then brought to our warehouse, sorted according to client’s requirements and preferences, and then delivered to their homes. A follow-up visit ensures that clients have everything that they need and provides help to assemble and place the furniture, hang pictures, and demonstrate the use of the appliances and tools that we provide.


www.hwfottawa.org

Volunteer Opportunities

INTRODUCTION:
HWF exists thanks to the generous people who donate their furniture to us, as well as those individuals who contribute financially to the organisation. As a Fundraising & Communications Assistant, with the support of the Fundraising Director, you will be responsible for creating HWF’s photo repository (before and after of client’s homes) as well as collecting anecdotes and stories from our work. By taking this role, you will ensure that donors understand the impact of their contributions and truly appreciate what HWF is doing in their community, in order to expand our supporter base and strengthen existing relations. This role is undertaken from home, with regular calls and email check-ins with a supervisor and possible in-person team meetings once every few months.

TASKS TO BE PERFORMED:
Tasks will vary according to the candidate's interests, and will include, amongst others:
• On a weekly basis, managing HWF's photo inventory of before and after pictures following our visits to clients. This will include extracting the photos from a shared inbox and adding them to a google drive (30 mins to 1 hour each week)
o Documenting how to undertake this working by writing a guide with instructions and best practices for future volunteers to use and build on
• Researching best platforms and options for sharing before/after pictures with our supporters; designing a plan, comparing options and making the case for your recommendation, as well as delivering on that new system (ex. Instagram posts, Facebook albums, website repository, and more) (a few hours over the course of the placement)
• Overall, work to enhance communications with HWF supporters, with the fundraising team in collaboration with the HWF media & marketing team (up to 1 hour a week). This could include:
o Reporting back to donors on the impact of their furniture donations through blog posts and newsletters
o Creating ‘story snippets’ out of various email reports for use on social media
• (optional) Participation in Wednesday move nights to meet with donors and thank donors in person, either at the warehouse or as part of the furniture pickup team
• Making suggestions for continuous improvement to the fundraising team (ongoing)
• Contribute to the overall work of the fundraising team according to interest, including grant proposals and applications, fundraising events (HWF’s annual fundraising gala in April 2020), and more (ongoing – as needed)

SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED:
• Good communications and writing skills;
• Self-starter who is able to work independently and with minimal supervision
• Track record of taking initiative and proposing new ideas and solutions
Location: 5350 Canotek Rd Unit 9, Gloucester, ON K1J 9C9
Deadline: Apr 30, 2020
INTRODUCTION:
Helping With Furniture (HWF) is recruiting for exciting volunteer opportunities as part of its small Fundraising Team. Help shape HWF's future resources and growth by joining a dynamic, creative team.

HWF exists thanks to the generous people who donate their furniture to us, as well as those individuals who contribute financially to the organization. As a Donor Relations Specialist, with the support of the Fundraising Director, you will be responsible for maintaining HWF's relationships with its primary supporters. The specialist will ensure that donors understand the impact of their contributions and truly appreciate what HWF is doing in their community, in order to expand our supporter base and strengthen existing relations. This role is undertaken from home, with regular calls and email check-ins with a supervisor and possible in-person team meetings once every few months.

TASKS TO BE PERFORMED:
Tasks will vary according to the candidate's interests, and will include, amongst others:
• Maintaining email communications with our donors (managing the Supporters@hwfottawa.org email account) every week (30 mins to 1 hour)
• Weekly donor stewardship, including sending regular thank you and appreciation letters to our donors (30 mins to 1 hour)
• (optional) Participation in Wednesday move nights to meet with donors and thank donors in person, either at the warehouse or as part of the furniture pickup team
• Documenting the donor experience and HWF’s donor communications protocols, and making suggestions for continuous improvement to the fundraising team (ongoing – 2-3 hours monthly)
• Helping to research options for HWF donor database (with support from other teams) in order to improve relationship management and identify trends and analysis in donation patterns
• Develop new donor relationships (ongoing – 1-2 hours a month)
• Contribute to the overall work of the fundraising team according to interest, including grant proposals and applications, fundraising events (HWF’s annual fundraising gala in April 2020), and more (ongoing – as needed)


SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED:
• Good communications and writing skills; bilingualism ideal (but not required)
• Self-starter who is able to work independently and with minimal supervision
• Track record of taking initiative and proposing new ideas and solutions
Location: 5350 Canotek Rd Unit 9, Gloucester, ON K1J 9C9
Deadline: Apr 30, 2020
Helping with Furniture is in need of movers to help deliver furniture and household items to new members of our community as well as community members starting over. Movers help with the pick-up of donations, the sorting items at the warehouse and the delivery to families and individuals on Wednesday nights and Saturday mornings.
Location: 5350 Canotek Rd Unit 9, Gloucester, ON K1J 9C9
Deadline: Apr 30, 2020
HWF is seeking candidates for the position of Client Visitor.

Individuals or families in need of furniture (clients) are referred to HWF by a wide range of social agencies in the Ottawa area. Before receiving assistance from HWF clients are visited at home by a team of two visitors who make a complete list of their needs.

Visitors must be bilingual, have experience with Excel, have their own transportation and experience and personal skills to work with the disadvantaged people.

This is a very good role to perform as a couple/pair.
Location: 5350 Canotek Rd Unit 9, Gloucester
Deadline: Apr 16, 2020
INTRODUCTION
HWF "clients" (individuals or families in need of furniture) are referred to us by a wide range of social agencies in the Ottawa area. Their information is entered into a spreadsheet (the “intake list”), from which three or four clients are selected each week. Before receiving furniture, these clients are visited at home by a team of two HWF volunteers (the "visitors") who make a complete list of their needs and preferences with them.
The role of the "client-selection " volunteer is to select the clients who will be visited the following week and to communicate their selections to the visitors. This is a function that is best done from a private place like home and which requires availability and flexibility in scheduling your time.
We are looking for a resourceful, persistent, sensitive person for the position. You must be prepared to communicate with vulnerable clients and be able to converse in a manner to allow you to assess the client needs and be able to make decisions based on the information collected.

TASKS TO BE PERFORMED:
• Identifying, from the intake list, clients to be contacted, based on a set of priority criteria
• including the urgency of their needs, the size of family, the existence or not of support in
• Ottawa, and their location;
• contacting clients by phone and/or text messages to assess their current situation and furniture
• needs;
• potentially following-up with clients more than once to reach them;
• On some occasions, reaching out to social workers in order to locate a client;
• Selecting three or four clients a week, taking into account criteria described above;
• Sending the clients' information to the visitors in an Excel spreadsheet.
To complete all these steps, you must be able to give between 3 to 5 hours over a few days.

REQUIREMENTS:
• Must have a computer, an internet connection and a mobile phone (to send and receive text
• messages)
• Must be able to converse in English and French, all other languages are an asset
• Must have good communication skills
• Must have flexibility and be available to be contacted back by clients who return calls and text
• Messages

*Training and mentoring will be provided
Location: 5350 Canotek Rd Unit 9, Gloucester, ON K1J 9C9
Deadline: Apr 11, 2020
HWF's work is possible in part thanks to the generous physical donations of furniture, household goods, bikes and laptops from individuals and companies alike. As the In-Kind Gifts Coordinator, under the support of the Fundraising Director, you will be responsible for establishing and maintaining HWF's relationships with in-kind donations from sources other than individuals. This is a new role within our small, entirely volunteer fundraising team, with opportunity to grow and define the focus according to your skills and interests.


Volunteer tasks:
• Be the organizational focal point for in-kind donations received from directly from companies and non-individual donors
• Creating a tracking system for large or regular in-kind donations including relationship management focal points and up to date contact information
• Ensure stewardship of in-kind donors by sending regular thank you’s, communications and appreciation, and look for other recognition opportunities in coordination with other teams (ex. social media & communications).
• Development written materials on HWF to better share our needs and solicit donations
• Proactively engage with new in-kind donation prospects and develop relationships; growing existing relationships and increase their giving
• Working closely and regularly with all Operational Leads and committees to understand their in-kind needs and keeping lists up to date


Skills, experience and qualifications required:
• Good coordination and communications skills.
• Self-starter who is able to work independently and with minimal supervision, whilst able to coordinate with numerous stakeholders for buy-in
• Track record of taking initiative and proposing new ideas and solutions
• Position can be done in English or in French (or bilingual)
Time Commitment:
• This role requires a commitment of 5 - 10 hours a month. This role is undertaken from home, with monthly team meetings that can be done in person or over the phone, with opportunities to also participate in HWF's in-person operations according to the candidate's interests.


Applications:
To apply for this volunteer position, please send a short message outlining your interest to Maxime Michel, Director of Fundraising at mmichel@hwfottawa.org. Do include your CV or other documents you feel are relevant. Prior experience soliciting corporate donations is not essential to the role; we are seeking someone with the willingness to learn, research, and try new approaches. Examples of where you’ve shown initiative and a drive for results will serve you best!
Location: Ottawa
Deadline: Mar 31, 2020
Job overview:
HWF's work is possible in part thanks to generous corporate donations that help fund its operations. As the Corporate Donations Lead, under the support of the Fundraising Director, you will be responsible for establishing and maintaining HWF's relationships with corporate donors. This is a new role within our small, entirely volunteer fundraising team.


Volunteer tasks:
• Documenting current corporate donors and identifying opportunities for recognition;
• Identifying new corporate funding opportunities and submitting applications for support, with support from the team;
• Corporate relationship management including writing appreciation notes and reporting, in collaboration with the Marketing Team and;
• Working closely with all Operational Leads and committees to understand their needs
• Development of a generic sponsorship package.
• Supporting sponsorship requests for special events (ie. HWF’s Annual Gala)


Requirements:
• Good communications and writing skills;
• Self-starter who is able to work independently and with minimal supervision, whilst able to coordinate with numerous stakeholders for buy-in
• Track record of taking initiative and proposing new ideas and solutions


Time Commitment:
This role requires a commitment of 5 - 10 hours a month. This role is undertaken from home, with monthly team meetings that can be done in person or over the phone, with opportunities to also participate in HWF's in-person operations according to the candidate's interests.


Applications
To apply for this volunteer position, please send a short message outlining your interest to Maxime Michel, Director of Fundraising at mmichel@hwfottawa.org. Do include your CV or other documents you feel are relevant. Prior experience soliciting corporate donations is not essential to the role; we are seeking someone with the willingness to learn, research, and try new approaches. Examples of where you’ve shown initiative and a drive for results will serve you best!
Location: Ottawa
Deadline: Mar 31, 2020