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Friends of the Ottawa Public Library Association

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Jackie Young
Communications Officer & Administrative Assistant
Friends of the Ottawa Public Library Association
Aboriginals (First Nation, Metis, Inuit); Visible Minorities or New Canadians; LGBTTQ; Men; Youth (16-18 years); Youth (11-15 years); Children (0-10 years); Seniors; Women; Youth (19-24 years)

The Friends of the Ottawa Public Library Association (FOPLA) help to support and promote the services of the Ottawa Public Library. Run by dedicated volunteers, FOPLA helps the Ottawa Public Library meet its goal of creating a strong library community in Ottawa.

Through advocacy and fundraising, including our popular used book stores and Mammoth Monthly sales events, FOPLA provides over $350,000 of support annually to the Ottawa Public Library for services and materials not covered by their municipal budget. If literacy is important to you, volunteer with FOPLA today and help make a difference to Ottawa's library community.

www.fopla-aabpo.ca

Volunteer Opportunities

General Duties

The Vice-President, Retail Sales:

a. Plays a leading role in planning, delegating, and executing (where required) all sales performance and store personnel activities, changes, and initiatives.

b. Oversees and directs store managers to efficiently and effectively manage and develop their assigned store and location areas of responsibility.

c. Leads, participates in, or coordinates sales and sales performance related projects as determined, or as assigned to him/her by the FOPLA Board.

d. Works closely with the VP Communications and Communications' Officer on internal and external informational and promotional messaging.

e. Participates in bookstore manager meetings.

f. Develop and implement best practices for all retail locations.

g. Develops reporting and analysis on sales performance for all retail locations and online sales.

h. In collaboration with the VP Communications, Communications Officer and other Directors, and if approved, with the help of external resources, develops FOPLA online sales.

i. Answers sales, store, and product inquiries as needed.


Executive Committee Roles and Duties

a. Serves as a member of the Executive Committee.

b. Assists the President in the performance of his or her duties and may be asked to act as President in the absence of the President.

c. Assists the President in recognizing the contribution volunteers make to FOPLA.

d. Identifies sales and other challenges and emerging issues faced by the organization.

e. Contributes to FOPLA’s organizational strategic planning process.

f. Acts as one of the signing officers for cheques and documents, such as grants, contracts, and applications.

g. Participates in the supervision and evaluation of FOPLA staff.

h. Ensures good relations with the management and staff of the Ottawa Public Library.

i. Fulfills the duties of a Director of the Board.
Location: 120 Metcalfe Street
Ottawa, ON K1P 5M2
Deadline: Dec 31, 2019
Required Hours: 3-4 hours per week

Availability: Monday-Friday between 11AM-2:30PM; Saturday between 10AM-2PM; Sunday between 1PM-4PM. Schedule will be determined with manager.

Language: English proficiency required; bilingual is an asset

Location: 120 Metcalfe Street, Ottawa, ON K1P 5M2

Description
The Friends of the Ottawa Public Library Association (FOPLA) requires volunteers to assist with operations of their used bookstore at the Main Branch of the Ottawa Public Library.

Volunteers in this role will be primarily responsible for receiving, sorting, and shelving donations of used books. Bookstore inventory must be kept current and fresh, so organization and inventory management are required. Volunteers may also be required to answer customer inquiries, sell books, and interact with library staff as needed.

Required Skills: Must be able to move/lift up to 30 lbs of books; knowledge of books and book genres; must be friendly and courteous with the public; must have the ability to follow instructions and work effectively under pressure; must have good organizational skills.

Volunteers are required to provide their own transportation to their volunteer location.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Location: 120 Metcalfe Street
Ottawa, ON K1P 5M2
Deadline: Dec 31, 2019
Required Hours: 3-4 hours per week

Availability: Monday-Friday between 11AM-2:30PM; Saturday between 10AM-2PM; Sunday between 1PM-4PM. Schedule will be determined with manager.

Language: English proficiency required; bilingual is an asset

Location: 120 Metcalfe Street, Ottawa, ON K1P 5M2

Description
The Friends of the Ottawa Public Library Association (FOPLA) requires volunteers to assist with operations of their used bookstore at the Main Branch of the Ottawa Public Library.

Volunteers in this role will be primarily responsible for providing excellent customer service to FOPLA’s customers, including answering customer questions, helping customers to locate books, selling books, making change, and light administrative tasks. Volunteers may also be required to interact with library staff as needed, and potentially re-stock shelves as needed.

Required Skills: Must be friendly and courteous with the public; previous customer service experience is an asset; knowledge of books and book genres; must have the ability to make change and be comfortable with cash handling procedures; must have good organizational skills.

Volunteers are required to provide their own transportation to their volunteer location.

We thank all applicants for their interest, but only those selected for an interview will be contacted.
Location: 120 Metcalfe Street
Ottawa, ON K1P 5M2
Deadline: Dec 31, 2019