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Resettlement Intern

Organization: Matthew House Ottawa: Refugee Services & Furniture Bank

Commitment: Short term less than 6 months

Availability: Days

Language Preference: English

Number of Positions Available: 1

Location: Ottawa - Central

Deadline: May 31, 2017


Position Overview:
The role of the Resettlement Intern is to assist in the planning and execution of programs at Refugee Services’ residence. This includes acquiring resources and coordinating the efforts of volunteers in order to deliver programs according to plan. The Resettlement Intern must adhere to the vision, mission and values of Matthew House Ottawa.

Essential Job Functions (including but not limited to):

 Assisting the Program Director, Refugee Services with programming
 Leading new residents through the intake process
 Assisting new residents to connect with various community agencies
 Assisting in the coordination of volunteer schedules
 Effectively communicating project expectations to volunteers in a timely and clear fashion
 Delegating tasks and responsibilities to appropriate personnel
 Assisting with practical day to day operations of the residence (eg. banking, liaising with tradespeople etc)
 Attending to other administrative/resettlement tasks as required

Essential Requirements

 Clear Police Records Check with Vulnerable Sector Search (MHO: RS can provide successful applicant with a letter to present to Ottawa Police Service)

 Full-time enrolment (or proof of) in a related post-secondary program for the coming academic year (e.g. Social Services Worker, International Development, Conflict Studies etc.)
Proof of enrollment in an academic program for the previous academic year

 Organization, effective communication, time management, computer literacy (MS Microsoft Office and google docs) and cultural sensitivity. High level of fluency in English (written and spoken) essential.

Highly Desirable

 Valid “G” driver’s license and access to a vehicle

 Fluency in multiple languages an asset (especially French), ability to deal with emotional stress of residents

 Administrative duties, experience working with marginalised population groups, experience with resettlement


Working Conditions:
 Fluid work environment, some irregular hours

Please send a cover letter addressing all essential requirements, CV and 3 current references (please include telephone number and email of contact) to Kailee Brennan, Program Director of Refugee Services at kbrennan@matthewhouseottawa.org.

Closing date for applications is 31 May, 2017. Successful candidates should not expect to hear back from MHO: RS regarding an interview until after this date.


Kailee Brennan

(613) 212-1499


Volunteer Opportunity Address
380 Centrepointe Drive
Ottawa, ON
K2G 6A1


Good for people interested in: Legal/Advocacy; Administration/Office; Human rights; Mentoring

You will be working with: Visible Minorities or New Canadians; Men; Youth (16-18 years); Youth (11-15 years); Children (0-10 years); Women; Youth (19-24 years)

How will this volunteer opportunity benefit you?
Skills developed and acquired:
-The volunteer gains experience in a social service environment;
-The volunteer gains the ability to interact with people from diverse cultural and social backgrounds;
-The volunteer gains the ability to work, stay focused and stay organized in a fast-paced environment; and
-The volunteer gains communication and problem solving skills.

Benefits of being a MHO: RS Volunteer:
-Meet enthusiastic and caring individuals;
-Interact with people within your community;
-Learn about different cultures;
-Gain a sense of accomplishment by making a difference in the lives of others;
-Improve upon your self-confidence and self-awareness;
-Laugh and engage in enjoyable activities;
-Utilize your talents and skills; and
-Serve your community.

Organization category: Development and housing

Volunteer Considerations

Time it will take to contact applicants - 1-6 days

This position would be great for - Youth 16-24

Public transportation available: Yes

Police record check required: Yes