Client Appointment Coordinator
Organization: Suits His Style
Commitment: Ongoing (more than a year)
Language Preference: Bilingual
Number of Positions Available: 2
Deadline: Apr 30, 2019
Scheduling our client appointments is a critical function to SHS’ goal of serving as many clients as we can. This role involves successful coordination with three key stakeholders: our volunteers, our community partners and most importantly our clients. We receive an average of 3-4 client referrals per day so we are seeking multiple individuals to help share the following workload:
• Coordinating volunteer schedules to determine times available for client appointments.
• Communicating available appointment slots and confirming scheduled appointment times to our clients.
• Handling pre-appointment communication and post-appointment follow up with our community partners.
The time commitment can fluctuate based on number of referrals and time of year but the desired commitment is around 60 minutes per day.
• Person of good character who is friendly, well organized and possesses strong communication skills.
• Must be comfortable speaking with clients and community partners over the telephone to coordinate appointment scheduling.
• Administrative background a valued asset.
• Motivated to make a change in the community and positively impact men’s lives.
Desired Assets (not required)
• Bilingualism; English and French. Please note any other languages.
• Process improvement expertise; willingness to examine current process and recommend potential improvements.
We are also flexible when it comes to accommodating vacation and other personal commitments. If needed, SHS is able to authorize volunteer for official reporting purposes.
Good for people interested in: Administration/Office; Information Technology
You will be working with: Visible Minorities or New Canadians; Disadvantaged; LGBTTQ; Men; Youth (16-18 years); Youth (19-24 years)
How will this volunteer opportunity benefit you?
• A chance to give back to community and volunteer for an exceptional organization that aims to decrease poverty in Ottawa;
• Networking and professional growth;
• Experience to build your resume and portfolio.
Organization category: Social services
Time it will take to contact applicants - 1 week
This position would be great for - Seniors