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Zoom Tech Support


Organization: The Council on Aging of Ottawa

Commitment: Short term (less than 6 months)

Availability: Weekends; Flexible; Days; Evenings

Language Preference: Bilingual

Number of Positions Available: 2

Location: Ottawa - Central

Deadline: Aug 27, 2021


The Council on Aging of Ottawa (COA) is currently seeking skilled, energetic, and knowledgeable volunteers to help with the coordination and delivery of its Smart Aging Program.

If you have a desire to give back to the community and work with Ottawa’s older adults, then the following opportunity might just be for you!

Do you have a solid knowledge of Zoom and are looking for an opportunity to put those valuable technical skills into practice? Then, look no further! We are always searching for people willing to provide tech support during our virtual workshops.

Details and Responsibilities
- provide technical assistance in two-hour blocks, once or twice a week (maximum of 4 hours/week), over a 2-month period.
- Main duties include monitoring the Chat feature and resolving participants’ audio/video issues. On the rare occasion, you might have to call participants to help them troubleshoot and you might also have to divert them to a breakout room to reduce distractions/interruptions to the entire class.
- As a Tech Support person, you would also be asked to manage Breakout Room sessions. With a list of groupings in hand, you would be responsible for creating breakout rooms, assigning participants, and launching the breakouts when prompted by the Course Directors and Workshop Facilitators.

If you are interested in this opportunity, please send an email to our Administration coa@coattawa.ca as well as our Director of Education, Stéphanie Cadieux, at s.cadieux@coaottawa.ca.


Stephanie Cadieux


Ext: 4


Volunteer Opportunity Address
217-815 St-Laurent Blvd. Ottawa, ON K1K 3A7


Good for people interested in: Information Technology

You will be working with: Seniors

How will this volunteer opportunity benefit you?
The COA offer an intimate and dynamic environment where the right person will be able to grow and utilize their skills while benefiting older adults in the Ottawa area by contributing to making our city more age friendly.

How will the organization benefit?
The COA will benefit through the participation, expertise and engagement of it's Zoom Tech Support volunteers in offering relevant information to participants helpful in planning for successful and active older years.

Organization category: Social services

Volunteer Considerations

Time it will take to contact applicants - 2-3 weeks

This position would be great for - Seniors (65+)

This position can accommodate persons with a disability: Yes