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Matthew House Ottawa: Refugee Services & Furniture Bank

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Georgette Mueller
Furniture Bank Volunteer Coordinator
Matthew House Ottawa: Refugee Services & Furniture Bank

340 Legget Drive, Door 53
Kanata, ON
Canada K2K 1Y6

TEL: (613) 591-6681

E-mail: volunteerfb@matthewhouseottawa.org
Web: www.matthewhouseottawa.org

Vcard: import to my address book

Aboriginals (First Nation, Metis, Inuit); Visible Minorities or New Canadians; Disadvantaged; LGBTTQ; Men; Youth (16-18 years); Youth (11-15 years); Children (0-10 years); Seniors; Women; Youth (19-24 years); Homeless

Matthew House Ottawa is a faith-based, volunteer-driven, charitable organization that helps Ottawa’s marginalised population to establish connected, safe, healthy, and dignified homes within our community. We do this by:

1) Refugee Services: Providing shelter, food and refugee settlement assistance, including volunteer opportunities, in a family atmosphere to refugee claimants so that they may begin their journey to independence as members in Canadian society.

2) Furniture Bank: Distributing quality used furniture and household goods to Ottawa’s marginalised population.

Refugee Services provides a safe home environment for up to 9 refugee claimants. We provide a refuge with a home environment and caring support workers. It is a place were people know they are welcome.

Furniture Bank provides quality donated furniture and household items to clients referred by social agencies and support groups throughout the city. MHO: FB currently helps more than 60 families a month furnish their own homes.


www.matthewhouseottawa.org

Volunteer Opportunities

For nearly a decade, Matthew House Ottawa has helped marginalized people in Ottawa to establish connected, safe, healthy, and dignified homes within our community. We do this by:
• Providing shelter, food and refugee settlement assistance in a family atmosphere to refugee claimants in a 10-person shelter in Nepean; and,
• Distributing quality used furniture and household goods to Ottawa’s marginalized population out of a warehouse facility in Kanata.

Since 2010, we have housed hundreds of refugee claimants, and provided free, quality used furniture to thousands of families.

We are currently looking for volunteer board members to join our Board of Directors.

We are particularly looking for individuals with volunteer or working experience in the areas of:

• Law – charitable sector; federal or Ontario incorporation; and/or refugee/immigrant law
• Human Resources – recruitment/retention; compensation; performance evaluation
• Accounting – CPA or equivalent experience; oversight of budget and financial statements; financial policies and practices (to serve as treasurer)
Location: Various (within Ottawa)
Deadline: Dec 31, 2018
Role Criteria for Buddy-Up program:
- Provide friendship and community
- Give insight into Canadian culture
- Spend intentional time together
- Provide support in whatever capacity is appropriate or needed within reason (i.e. assist in moving, employment, accessing hobby or community opportunities)

Expected time commitment: approximately 2-3hrs every 2 weeks
Location: 380 Centrepointe Drive, Ottawa, ON K2G 6A1
Deadline: Dec 8, 2018
Matthew House Furniture Bank is seeking a few volunteer Client Services Representatives to help us provide quality used furniture to those who are struggling in our community. Our clients include: refugees, single mothers, those transitioning from homeless shelters, and others who have lost their possessions. Our clients are referred from over 30 social service agencies. We help over 60 families per month.

Applicants are asked to fill-out our online Application Form at: https://app.betterimpact.com/Application/?OrganizationGuid=4b676f62-db14-4e87-b363-db20e315928e&ApplicationFormNumber=1

Roles and Responsibilities:
-Implement furniture selection procedures with clients who are in need of furniture;
-Complete client paperwork, interact with clients and attend to clients complaints in a professional and courteous way;
-Confirm whether furniture is to be delivered or picked up;
-Walk clients through the furniture and kitchen wares showrooms;
-Record the items chosen by the clients;
-Pack items chosen by the clients;
-Unpack donated items;
-Stock shelves and keep the house wares showroom organized;
-Operate within the guidelines outlined by MHO: FB; and
-Focus on and execute safe work practices to achieve a safe work environment.

Position Essentials:
-Personable, punctual professional whose strengths include cultural sensitivity and the ability to build rapport in a diverse multicultural setting;
-Empathetic, non-judgmental attitude, with a concern for the well-being of individuals, families and communities;
-Good communication skills, must be a thinker and a problem solver;
-Must be available 4-6 hours a week;
-Shifts are as follows: Mondays 10:00am – 2:00pm, Wednesdays 12:00pm - 4:00pm and Fridays 12:00pm – 4:00pm; and
-Work well in a fast paced environment.
Location: 340 Legget Dr., Door 53
Ottawa, ON
K2K 1Y6
Deadline: Nov 30, 2018
Matthew House Furniture Bank is seeking a few volunteer Driver's Assistants to help us deliver quality used furniture to those who are struggling in our community. Our clients include: refugees, single mothers, those transitioning from homeless shelters, and others who have lost their possessions. Our clients are referred from over 50 social service agencies. We help over 60 families per month.

Applicants are asked to fill-out our online Application Form at: https://app.betterimpact.com/Application/?OrganizationGuid=4b676f62-db14-4e87-b363-db20e315928e&ApplicationFormNumber=1

Roles and Responsibilities:
-Must be able to lift 50-75lbs;
-Travel with the truck driver to deliver furniture to client's doorstep;
-Travel with the truck driver to pick-up furniture donations;
-Driver's Assistants are supervised and report directly to the driver;
-Assist with moving furniture onto and from delivery truck;
-Assist with moving furniture into and within warehouse;
-Steel toed boots or shoes are recommended;
-Must be available 4-6 hours a week;
-Shifts are as follows: Mondays 9:00am – 5:00pm, Tuesdays 10:00am - 3:00pm, Wednesdays 9:00am - 5:00pm, Thursdays 10am - 3pm; Fridays 12:00pm – 4:00pm and Saturdays 10:00am -3pm;
-Operate within MHO: FB guidelines;
-Focus on and execute safe work practices to achieve a safe work environment; and
-Work well in a fast paced environment.
Location: 340 Legget Dr., Door 53
Ottawa, ON
K2K 1Y6
Deadline: Nov 30, 2018
Matthew House Furniture Bank is urgently seeking volunteer Warehouse Assistants to work one or more shifts a week, to help us provide quality used furniture to those who are struggling in our community. Our clients are referred from over 50 social service agencies, and we help over 60 families per month. Daytime shifts of 4 to 6 hours available, including 2 Saturdays a month. Must be able to lift 50 to 75 pounds and work well in a fast-paced environment. Training is provided.

Roles and Responsibilities:

- help move furniture onto and from delivery truck and within warehouse;
- help furniture donors unload furniture donations;
- receive donations of furniture and housewares (two Saturdays a month)
- help keep warehouse organized
Location: 340 Legget Dr., Door 53
Ottawa, ON
K2K 1Y6
Deadline: Nov 30, 2018
Matthew House Furniture Bank is seeking a few volunteer truck drivers to help us deliver quality used furniture to those who are struggling in our community. Our clients include: refugees, single mothers, those transitioning from homeless shelters, and others who have lost their possessions. Our clients are referred from over 50 social service agencies. We help over 60 families per month.

Applicants are asked to fill-out our online Application Form at: https://app.betterimpact.com/Application/?OrganizationGuid=4b676f62-db14-4e87-b363-db20e315928e&ApplicationFormNumber=1

Roles and Responsibilities:
-Must have a valid G Class Driver's License;
-Must provide a recent Police Record's Check;
-Must provide a recent Uncertified Driver Record;
-Drive delivery truck to clients' homes;
-Drive delivery truck to furniture donors' homes;
-Supervise Driver's Assistants;
-Assist with moving furniture onto and from delivery truck;
-Assist with moving furniture into and within warehouse;
-Must be available 4-6 hours a week;
-Shifts are as follows: Mondays 9:00am – 5:00pm, Tuesdays 10:00am - 3:00pm, Wednesdays 9:00am - 5:00pm, Thursdays 10am - 3pm; and Saturdays 10:00am -3pm;
-Operate within MHO: FB guidelines;
-Focus on and execute safe work practices to achieve a safe work environment; and
-Work well in a fast paced environment.
Location: 340 Legget Dr., Door 53
Ottawa, ON
K2K 1Y6
Deadline: Nov 30, 2018
Matthew House Furniture Bank is seeking a few volunteer Driver's Assistants to help us deliver quality used furniture to those who are struggling in our community. Our clients include: refugees, single mothers, those transitioning from homeless shelters, and others who have lost their possessions. Our clients are referred from over 50 social service agencies. We help over 60 families per month.

Applicants are asked to fill-out our online Application Form at: https://app.betterimpact.com/Application/?OrganizationGuid=4b676f62-db14-4e87-b363-db20e315928e&ApplicationFormNumber=1

Roles and Responsibilities:
-Must be able to lift 50-75lbs;
-Travel with the truck driver to deliver furniture to client's doorstep;
-Travel with the truck driver to pick-up furniture donations;
-Driver's Assistants are supervised and report directly to the driver;
-Assist with moving furniture onto and from delivery truck;
-Assist with moving furniture into and within warehouse;
-Steel toed boots or shoes are recommended;
-Must be available 4-6 hours a week;
-Shifts are as follows: Mondays 9:00am – 5:00pm, Tuesdays 10:00am - 3:00pm, Wednesdays 9:00am - 5:00pm, Thursdays 10am - 3pm; Fridays 12:00pm – 4:00pm and Saturdays 10:00am -3pm;
-Operate within MHO: FB guidelines;
-Focus on and execute safe work practices to achieve a safe work environment; and
-Work well in a fast paced environment.
Location: 340 Legget Dr., Door 53
Ottawa, ON
K2K 1Y6
Deadline: Nov 30, 2018