BO est en train de recruter et de déployer des bénévoles pour répondre aux besoins en matière de bénévolat liés spécifiquement à la COVID-19 à Ottawa, à Prescott-Russell, dans le comté de Lanark et dans le comté de Renfrew tout en assurant des protocoles de dépistage et de formation appropriés pour protéger la santé des bénévoles et de ceux qu'ils aident. Veuillez trouver les portails d'accueil des bénévoles, des membres et des autres organisations sur notre page d'accueil. BO remercie chaleureusement Centraide de l’Est de l’Ontario, la Ville d'Ottawa et la Fondation communautaire d'Ottawa pour leur soutien financier.
by Maria Lahiffe
Volunteer management is a profession whose conduct is managed by the Council for Certification in Volunteer Administration (CCVA). Like all professionals, the conduct and decision-making of Administrators of Volunteers is guided by a code of ethics.
An ethical dilemma is a situation in which you need to make a choice between multiple courses of action, each of which has an ethical dimension. In cases which present potential ethical dilemmas, the code of ethics can help guide decision-making. For example, if you find out that a court-ordered volunteer is “padding” her reported hours, is it better to report the incident to the court and dismiss the volunteer, or to have the volunteer take responsibility for the misconduct and correct the error without further consequence?
The core values for volunteer administration, as set out by CCVA, are as follows.  These are fleshed out in the 2016 CCVA statement of Professional Ethics in Volunteer Administration. 
Recognize an ethical issue.
Evaluate alternative actions. For each alternative, ask:
Make a decision and test it.
Act and reflect on the outcome
Taking the time to think through your decisions, and make sure you can explain your justification, will help to establish you, and your volunteer program, as one which empowers all volunteers and builds public trust.
Administration of volunteers is a complex endeavour. Volunteer Ottawa offers a full suite of courses to help you develop the skills to improve your practice.
Click here to register Tuesday, April 16, 2019. 9:00 a.m. to 11:30 a.m.
Click here to register Tuesday, November 12, 2019. 9:00 a.m. to 12:00 p.m.
Click here to register Thursday, October 24, 2019. 9:00 a.m. to 12:00 p.m.
Click here to register Tuesday, September 24, 2019. 9:00 a.m. to 12:00 p.m.
Click here to register Wednesday, November 20, 2019. 9:00 a.m. to 12:00 p.m.
Want to learn more? Come to an upcoming workshop.
Click here for more information, and to register.
Like what you've read? Subscribe to our RSS feed so you never miss a post! We have a general RSS Feed for all VOices blog posts, as well as a Volunteer Management RSS Feed, which will focus on topics related to volunteer management.
Related blog posts: