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Faculty of Instructors

Adnani_Atoosa_pic.jpgAtoosa Adnani linkedin-640px.png

Teaches: Volunteer Management 101

Atoosa Adnani is the Volunteer Services Coordinator for World Skills Employment Centre, where she is responsible for the overall HR support to an average of 150 volunteers and interns from a diverse range of countries. She has successfully created, planned and implemented an in house volunteer/internship program to provide Internationally trained professionals with meaningful Canadian work experience in a supportive environment which has been running since 2013, with 90% of them obtaining employment during or right after their volunteering.



Badenoch HeatherHeather Badenoch linkedin-640px.png Twitter_button-640px.png

Teaches: Social Media for NPOs; Communications Planning for NPOsWorking with the Media; Crisis Communications

Badenoch_Heather_-_Village_PR_logo.pngHeather Badenoch believes in the power of not-for-profits and the strength they have to effect change for people, animals and our environment. As the Chief Strategist at Village PR she provides communications planning and implementation, public relations, social media engagement, and training to not-for-profits across Canada.

Heather works strategically and creatively with her clients to accomplish their communication goals. In 2002, Heather left private sector communications to find meaningful work that aligned with her values. Feeling an instant connection to individuals relentlessly dedicated to change, she found her calling in the not-for-profit sector and has never looked back. In her career of supporting organizations across Canada for more than fifteen years, Heather has developed a deep appreciation and understanding of the players, pressures and meaningful work being done by the not-for-profit sector. In early 2018, Heather became a living liver donor for a stranger in Toronto; for a child whose identity she doesn’t know.

Bird David PicDavid Bird linkedin-640px.png Twitter_button-640px.png

Teaches: Uncover Your NPO Website's Secrets with Google AnalyticsGoogle Advertising for NPOs

Birds-Eye-Marketing-LI-company-logo-300sq.jpgDavid Bird is a Marketing Consultant and owner of Birds Eye Marketing, which provides marketing services for a number of clients in the Ottawa area, particularly in Google AdWords and Analytics. His many qualifications include certifications in Google Adwords, Pay-Per-Click advertising, Google Analytics, and Web Metrics. In addition to these qualifications, David has over 20 years of experience in creating and implementing marketing programs. Based on this experience, he knows exactly how important it is to base all of your marketing decisions on measurable data. David's workshops can teach you how to take advantage of free Google Analytics and how to sign up for a free (for Canadian registered charities and non-profits) Google grant, allowing you to place up to $10,000 worth of advertising online, absolutely for free.

Blanchard_Annik_headshot.pngAnnik Blanchard, CPA, CA linkedin-640px.png

Teaches: How to Prepare for your Annual Audit

BDO_Logo.PNGAnnik is a Partner in BDO Canada with over 18 years of professional experience providing assurance services to not-for-profit and public sector organizations.

She is actively involved in the community as a member of the Audit Committee for the Ottawa Carleton District School Board, an Audit and Finance Committee member for the Girl Guides of Canada and is a Board member for Embrun Watch.  In addition, she volunteers through the CPA Canada financial literacy program for elementary and intermediate school students.  Annik was named as a 2018 Forty Under 40 recipient (Ottawa).


Darcy Boucher linkedin-640px.png Twitter_button-640px.png facebook-logo-640px.jpg Instagram-v051916_200-640px.png

Teaches: Fill your Social Media Toolbox

Boucher_Darcy_-_Bowda_logo_capture.PNGDarcy Boucher is founder and president of Bowda PR, a boutique PR agency that connects businesses with their audiences through all aspects of communication; from social media management to content creation, to branding and media relations. Darcy is a reservist with the Royal Canadian Navy (RCN), and also works as a communications advisor with the RCN. There, she manages their national level online presence, and advises senior leadership on social media best practices. Fluent in English, French, and Spanish, Darcy’s passion is helping fledgling initiatives to thrive.

Budd_Darren_headshot.jpegDarren Budd, CPA, CA, CIA, CISA, CRMA linkedin-640px.png

Teaches: Risk Management

Orbis_Logo.pngDarren is a Senior Consultant and co-owner of Orbis Risk Consulting. He offers over 20 years of professional experience providing risk management, internal audit, IT audit, governance and process improvement services in the public, private and not-for-profit sectors. An active member of the Institute of Internal Auditors, he is Chartered Professional Accountant and Certified Internal Auditor, in addition to a Certifications in Information Systems Audit and Risk Management Assurance.

Carter_T_headshot.pngTerrance Carter linkedin-640px.png Twitter_button-640px.png facebook-logo-640px.jpg

Teaches: Legal Check-Up

Carters_Law_logo.pngTerrance S. Carter, B.A., LL.B, TEP, Trade-mark Agent – Managing Partner of Carters, Mr. Carter practices in the area of charity and not-for-profit law, and is counsel to Fasken on charitable matters. Mr. Carter is a co-author of Corporate and Practice Manual for Charitable and Not-for-Profit Corporations (Thomson Reuters), a co-editor of Charities Legislation and Commentary (LexisNexis, 2019), and co-author of Branding and Copyright for Charities and Non-Profit Organizations (2019 LexisNexis). He is recognized as a leading expert by Lexpert, The Best Lawyers in Canada and Chambers and Partners. Mr. Carter is a member of CRA Advisory Committee on the Charitable Sector, and is a Past Chair of the Canadian Bar Association and Ontario Bar Association Charities and Not-for-Profit Law Sections. He is editor of www.charitylaw.ca, www.churchlaw.ca and www.antiterrorismlaw.ca.

Centre for Social Enterprise Development linkedin-640px.png Twitter_button-640px.png facebook-logo-640px.jpg Instagram-v051916_200-640px.png

Teaches: Is Social Enterprise your Solution? A Board Orientation

CSED_logo.pngThe Centre for Social Enterprise Development (CSED) works with clients throughout the city in developing their social enterprise plans and providing them with the tools and strategies to perpetuate positive social change and grow profitably. They offer a continuum of support for social enterprises including access to coaching, financing, learning communities, training, and cross-sector partnerships. 

Chouinard_Genevieve_headshot.jpgGeneviève Chouinard, CPA linkedin-640px.png

Teaches: How to Prepare for your Annual Audit

BDO_Logo.PNGGeneviève is a Manager with BDO Canada. She has a background in both Human Kinetics and Commerce, with almost 5 years of experience in Accounting and Assurance with various types of not-for-profit organizations and small and medium sized companies. Her not-for-profit experience includes national and local associations, charitable organizations, health organizations, foundations, pension plans, professional associations and childcare organizations.


 Eveline_Marie_headshot.JPGMarie Eveline linkedin-640px.png

Teaches: Diversifying Revenue in Non-Profits: A Primer for Senior Executives and Board Members

Marie Eveline is Executive Director of Volunteer Ottawa.  She has served in this role since 2015.  She has over thirty years experience in the not-for-profit sector having worked nationally, provincially and locally.  Prior to joining Volunteer Ottawa, Marie served as Executive Director with the Printing Industries Sector Council and the Canadian School Boards Association.  In addition to a Master’s degree, Marie has certification in association management and strategic planning.

Marie has led Volunteer Ottawa through a three year change process with approval of a new strategic plan; a focus on revenue diversification; development of business cases for our key program areas; and,  organizational re-alignment and governance streamlining.  Through this process VO has managed to more than double its program revenues while staying true to our mission. 

Marie believes that real change happens at the community level through the efforts of volunteers committed to making a difference.  It is only through engagement and commitment by a Board willing to take managed risks will not for profit organizations survive and thrive in the current climate of dwindling resources and expanded demands. 


John Gilhooly, MBA, CPA-CA, CIA, CRMA linkedin-640px.png

 Teaches: How to Read Financial Statements

BDO_Logo.PNGJohn Gilhooly has over 30 years of experience as a senior manager in a financial and risk management and accounting context; currently, he is a senior manager at BDO Canada. He is qualified as a Chartered Professional Accountant and Certified Internal Auditor, in addition to a Certification in Risk Management Assurance and a Master’s of Business Administration.

Janes Adam headshot

Adam Janes linkedin-640px.png

Teaches: Volunteer Recruitment

Adam is a passionate not for profit professional with a heart for advocacy and is currently the Volunteer Coordinator with Christie Lake Kids, a non-profit which serves economically disadvantaged children and youth in Ottawa, by providing recreation and skill-building programs. In this role, he has successfully doubled the organization’s base number of volunteers, developing over 200 short- and long-term volunteer members. He has also contributed his time and expertise on a volunteer basis, including GenNEXT Ottawa, CLK’s Leaders in Training program and is involved in several community tables (Youth Leadership, Keeping Kids Healthy). Adam lives in Ottawa with his wife and three amazing children.


Maria Lahiffe linkedin-640px.png

Teaches: Volunteer Management 101; Excel 101; Excel 201; Excel 202

Maria Lahiffe is the Education Coordinator with Volunteer Ottawa. In this role, Maria coordinates all aspects of the VO Education program, including recruiting instructors, developing instructional content, and marketing. Before joining VO in early 2016, Maria worked in a diverse range of roles and organizations, including Outreach Coordinator for Queen’s University , K-12 teacher for a public school board, Senior Chemistry Teacher at a Secondary School in Ghana and Environmental Engineering Consultant in Northern BC. Maria’s varied background in education, business and the voluntary sector provided the perfect foundation for leading workshops geared towards Non-Profit professionals. A proud alumna of both UBC and UOttawa, Maria is a member of the Ontario College of Teachers.

Laprade_Sam_pic.jpgSam Laprade linkedin-640px.png Twitter_button-640px.png facebook-logo-640px.jpg

Teaches: Case for Support; Engaging your Board in Fundraising; Engaging Donors

Sam Laprade loves to connect people! As a professional fundraiser Sam works closely with generous donors to impact some of the most vulnerable people in her community.

Over a 28-year period Sam has raised money for important charities in her community such as: The Ottawa Hospital Foundation, the Ottawa Humane Society and the Ottawa Mission Foundation. In 2009, Sam started as Director, Gryphon Fundraising (www.gryphonfundraising.com). Ms. Laprade shares the importance of donor database analytics with fundraising professionals worldwide. In addition to her work with Gryphon Fundraising, in October 2017, Sam launched her full-time consultancy to assist non-profits with fundraising strategy, stewardship, board relations, coaching and audits.

Sam is an engaging speaker who receives high ratings.  Her speaking engagements include: AFP International Conference, the Canadian Association of Gift Planners, the Association of Donor Relations Professionals and AFP Congress (Canada). Sam is the creator and radio host of “An Hour to Give” on 1310 News, Ottawa. This show highlights non-profit organizations in Ottawa, Canada.

Magee_Kathy_pic.jpgKathy Magee linkedin-640px.png

Teaches: Discipline and Dismissal, Volunteer Screening

Kathy Magee is the Volunteer Specialist with the Department of Recreation, Cultural and Facility Services for the City of Ottawa, a role she has filled for 15 years.  A graduate of Vanier College and attended Concordia University, she worked for a number of years as a Recreation Therapist prior to specializing in Volunteer Management. Kathy was the past Chair of the Advisory Board for the Event Management Program at Algonquin College, a Mentor in the Event Management Program at Algonquin College and has served on the boards of Volunteer Management Professionals of Canada (VMPC) in the role of Vice President, Provincial Association of Volunteer Resources Ontario ( PAVRO) in the role of Conference Chair and Ottawa Administrators of Volunteer Resources (OAVR) in the role of Chairperson.

McNeill_Tais_photo.PNGTais McNeill

Teaches: Write Successful Grant Proposals

Ottawa_Community_Foundation_logo.PNGTais McNeill is the Associate, Grants and Community Knowledge at the Ottawa Community Foundation, where he is responsible for guiding applicants through the Foundation’s application process, and for supporting the work of the Foundation’s Grants Committee.

In addition to working with the OCF’s Grants Committee, Tais has sat on review committees for United Way Ottawa and the Community Development Framework over seven years of working in Ottawa’s non-profit sector.

A native of Chelsea, Quebec, Tais holds a B.A. in International Development Studies from McGill University.

NPO PM Training.org

Teaches: Project Management 101

NPO-PM_Logo.jpgNPO PM Training.org is a local non-profit which exists to improve the capacity of local charities and NPOs to deliver on their mandates by managing their initiatives more effectively.

The NPO PM Training.org's leaders are:

  • Astell_Paul_photo.pngPaul Astell linkedin-640px.png is a certified Project Management Professional who has been working as a Project Manager in high-tech for over 12 years. Paul specializes in advanced R&D projects which are unique and have different requirements - not unlike the projects in the non-profit sector. Currently Paul is working at the Communications Research Centre. 

  • Thornton_Cliff_photo.pngCliff Thornton linkedin-640px.png is a certified Project Management Professional who has been in the high-tech industry for over 22 years.  Cliff has worked in various inspiring roles over his 18 years at Cognos / IBM and now as an independent consultant.  His roles have included: Customer Support, Software QA/QC, Release Management, Program Coordinator / Operations Management notably covering all areas (hardware, software, procurement, legal, process document, etc.) of deploying an entire lab to handle 300 users, Agile Methodology implementation and has helped organize and provide numerous NPO PM training workshops.

Dub_-Quibell_Lola-Pic.JPGLola Dubé-Quibell linkedin-640px.png

Teaches: Creating a Volunteer Handbook

Lola has over 30 years of industry experience which includes a long association with Volunteer Ottawa and many of Volunteer Ottawa’s members and related associations. She is currently Ottawa Public Health’s Coordinator of Volunteer Resources; a role she has held for the past 17 years. Earlier in her career, Lola spent over a decade in sales and marketing at Canada Post. She has been a past Co-Chair of the Ontario Public Health Volunteer Resources Management Network (VRMN) and the Ottawa Administrators of Volunteer Resources (OAVR), as well as a Board Director at Centre Soleil and the Civic Institute of Professional Personnel. Lola has a Masters from Laurentian University and obtained a Certificate in Volunteer Administration from Algonquin College.

Robillard_Christian_Headshot.jpegChristian Robillard linkedin-640px.png Twitter_button-640px.png

Teaches: How to Write a Compelling Sponsorship Proposal

BeyondTheBakeSale_ColorLogo.pngBeginning his way handing out donation letters for the Boys and Girls Club of Ottawa, Christian has gone on to help organizations, large and small, raise millions of dollars for the causes they care about. Christian specializes in the cause sponsorship space – having designed corporate sponsorship strategies for large and small organizations, in addition to leveraging corporate sponsorship funding for personal projects.  

With the Carleton University Students’ Association, Christian designed and implemented strategies that raised the association over $130,000 in multi-year sponsorship deals. As a consultant with The Sponsorship Collective, Christian designed strategies and tactics that have helped organizations big and small raise millions more. As a community volunteer, Christian has helped to raise over a million dollars in donations for varying causes, with a quarter of that coming from sponsorship.

Christian is a graduate of the master’s in philanthropy program at Carleton University, a recipient of the Sovereign’s Medal for volunteers; the Board of Governors Award for Outstanding Community Achievement and the OC150 Award, and is the co-founder and host of “Beyond the Bake Sale” an organization dedicated to helping people and organizations raise more time, talent and treasure for the cause they care about. He is also a frequent speaker on fundraising, sponsorship, and young professional engagement.

Faculty_of_Instructors/Shainblum_Esther_headshot.pngEsther Shainblum, B.A., LL.B., LL.M., CRM Faculty_of_Instructors/linkedin-640px.png

Teaches: Legal Check-Up

Faculty_of_Instructors/Carters_Law_logo.pngEsther Shainblum, B.A., LL.B., LL.M., CRM – Ms. Shainblum practices at Carters Professional Corporation in the areas of charity and not for profit law, privacy law and health law. From 2005 to 2017 Ms. Shainblum was General Counsel and Chief Privacy Officer for Victorian Order of Nurses for Canada, a national, not-for-profit, charitable home and community care organization. Before joining VON Canada, Ms. Shainblum was the Senior Policy Advisor to the Ontario Minister of Health. Earlier in her career, Ms Shainblum practiced health law and corporate/commercial law at McMillan Binch and spent a number of years working in policy development at Queen’s Park.


Nikkie Snagg linkedin-640px.png

Teaches: Fostering Effective Staff-Volunteer Relations

Nikkie Snagg is the membership and volunteer coordinator at the Good Companions Seniors Centre. Trained as a Community Service Worker, Nikkie has 6 years of experience in Ottawa’s social sector, working with volunteers and clients in need.



St_Amour_C_dric_pic.pngCédric St-Amour

Teaches: Orientation and Training

Cédric St-Amour is the volunteer coordinator for Canada Science and Technology Museums Corporation, which manages three museums in the Ottawa area: Science and Technology Museum, Agriculture and Food Museum, and Aviation and Space Museum.


Schlussel_Ben_headshot.pngBenjamin M Schlussel linkedin-640px.png

Teaches: Effective Delegation, Board Governance

Mr. Schlussel has an international reputation as a thought leader and a highly sought after consultant and facilitator. He is the founder and Principal Consultant of BMS Associates, a management consulting, education and training enterprise.

Now retired, he continues to stay active and share his knowledge and experience by volunteering for several not for profit organizations in the Ottawa. They include the Diabetes Association of Canada, the Ottawa Chapter of APICS and Volunteer Ottawa.

Ben is a consummate professional with extensive experience in manufacturing, engineering, and supply chain management. He has worked with clients the fields of electronics, precision machining, heavy metal fabrication, machine tools, aerospace/defense, transportation equipment, auto parts, food products, pharmaceuticals and not for profit service industries.

Mr. Schlussel is proud to have received the Toyota Best Idea Award presented at the SAPICS conference in Durban, South Africa.

Ben has conducted hundreds of workshops internationally, for APICS, the American Management Association (AMA) and a variety of businesses, educational institutions, and professional organizations. He is the author of the AMA’s course on Supply Chain Management

Jason Solomon 2018Jason Solomon linkedin-640px.png

Teaches: Board Governance

Jason is an IT project manager with Statistics Canada and enjoys collaborating with start-ups and innovation across all domains. In the past 25 years Jason has worked and volunteered with not-for-profits, startups, academic institutions, public sector and spent 11 years in the military as an Infanteer.  Jason has previous experience in governance with both private sector and not-for-profit board directorships.  

Jason received his Honours Bachelor of Commerce with a specialty in Management Information Systems from Lakehead University in 1999, Masters of Business Administration degree from Telfer (2013), and Masters of Project Management certification from Sprott (2010) and holds PMP & ITIL foundation designations.


Claudia von Zweck

Teaches: Board Governance

Claudia, the corporate secretary on the Volunteer Ottawa Board of Directors, is an occupational therapist in private practice in Ottawa. She has diverse governance experience with not-for-profit organizations as a senior executive as well as through volunteer roles with a number of community agencies. In addition to joining the VO Board in 2014, Claudia currently serves as the project lead for several initiatives of the World Federation of Occupational Therapists.

Claudia holds a Master’s of Science degree in Epidemiology and Doctorate in Rehabilitation Science from Queen’s University. She teaches in the Masters of Rehabilitation Science Program with the University of British Columbia and holds appointments as a Clinical Assistant Professor with both McMaster University and the University of British Columbia. 

Wakabayashi_Osamu_headshot.pngOsamu Wakabayashi linkedin-640px.png Twitter_button-640px.png facebook-logo-640px.jpg 

Teaches: Introductory WordPress for Non-Profits

zenideas_logo.pngThe Designer and Speaker at Zen Ideas, Osamu Wakabayashi has over 15 years of experience as a marketing and communication manager in both private and public sectors. In addition to his design talent and passion for creating graphic design, enriching brand development, Osamu focuses his expertise in delivering seminars/workshops to the business community and assisting them in developing WordPress websites, presentation and marketing strategies.