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Organizational Capacity 

Communications

Communications Planning for NFPs

Many not-for-profits cast their communications net at the ‘general public’ using every method possible, without measuring what’s working—ultimately losing opportunities to generate meaningful results and real change. In this 3-hour working session, you’ll be guided through the process to create an effective communications plan, from setting goals and understanding your target audiences, to crafting key messages and making informed decisions between communication methods. Together we’ll develop your plan and then determine the materials (brochures, website, social media, etc.) that actually reach your target audience and motivate them to take action.

Instructor: Heather Badenoch
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Thursday, April 11, 2019. 9:00 a.m. to 12:00 p.m.


Working with the Media

Does just the thought of calling a journalist make you sweat? And what about actually doing the interview? What will you say and how will you prepare for difficult questions? Volunteer Ottawa is collaborating with Heather Badenoch of Village PR to bring you this timely and important workshop which will help you learn how to handle a media request and how to ace a media interview.

Instructor: Heather Badenoch 
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Thursday, May 23, 2019. 9:00 a.m. to 12:00 p.m.


Crisis Communications

A staff member accused of theft, facility-wide food poisoning, the death of a client, or a flu outbreak. Every organization is vulnerable to a reputational crisis. More so when you support vulnerable people. It’s in the news every day. When crisis occurs, people want information. Unless you are the immediate, ongoing, and honest source of information about the situation, then the information void will be filled with rumours. This will only make things worse. This workshop will help you plan for a crisis and put in place the steps to follow.

Instructor: Heather Badenoch 
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Thursday, October 17, 2019. 9:00 a.m. to 12:00 p.m.


Social Media for Not-For-Profit Organizations

More than half of Canadians use social media. Does your non-profit make the most of free social media tools to recruit volunteers, attract clients, and influence decision makers? Volunteer Ottawa is collaborating with Heather Badenoch of Village PR to bring you this timely and important workshop which will help you learn about major social media platforms, how to create great content, and discuss social media best practices.

Instructor: Heather Badenoch 
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Wednesday, February 20, 2019. 9:00 a.m. to 12:00 p.m.

Click here to register Thursday, June 20, 2019. 9:00 a.m. to 12:00 p.m.

Click here to register Wednesday, September 11, 2019. 9:00 a.m. to 12:00 p.m.


Fill Your Social Media Toolbox

This three hour workshop will look at all the options of platforms you have with social media, and the tools needed to use them effectively.  We’ve taken the time to break down the tools and resources you need, and will help you use your time as effectively as possible on social media with measurement, campaign management, and analytics that matter. Bring your laptop to this interactive session. You will have a chance to compose and schedule posts, and explore the free analytic tools which come with each of these applications.

Instructor: Darcy Boucher
Cost: Members – $80.00 Non-Members - $130.00

Click here for our event calendar


Web Design: Introductory WordPress for Not-For-Profits

Your website is the destination for your current and potential supporters to find all the information they need to know about you. It needs to be as user-friendly and informative as possible, to keep these individuals engaged, sharing information about you on social media, and coming back to support your organization in the future. WordPress is a free content management system that allows you to build and manage your own Website or blog.

Instructor: Osamu Wakabayashi 
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Friday, January 25, 2019. 12:30 p.m. to 3:00 p.m.

Click here to register Friday, April 26, 2019. 12:30 p.m. to 3:00 p.m.

Click here to register Friday, September 27, 2019. 12:30 p.m. to 3:00 p.m.

Click here to register Friday, December 6, 2019. 12:30 p.m. to 3:00 p.m.


Uncover your Website's Secrets with Google Analytics

Your website tells a powerful story about your business. Google Analytics is key to unlocking that story, but you need to ask the right questions. This beginner level seminar shows you where your real website story lies in Google Analytics.  For example your most valuable versus most popular pages and traffic sources.  We’ll briefly talk about proper installation methods and then get into reports reading and setup. Bring your questions, and be ready to have some fun!

Instructor: David Bird
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Wednesday, March 20, 2019. 10:00 a.m. to 12:30 p.m.

Click here to register Wednesday, October 9, 2019. 10:00 a.m. to 12:30 p.m.


Google Advertising for Not-For-Profit Organizations

Google advertising can jump you to the top of search result listings, and it is available to qualifying Non-Profit Organizations at no cost. In addition, it is one of the most effective types of advertising because it captures people in the moment they are searching. At this session you will learn how to: (1) Apply for the Google Grant program, giving you $10,000 / month in advertising credits (2) Set and make the most of your search engine advertising budget (3) Get your ads to appear in the best spots without paying the highest price (4) Refine your product/service keywords, PPC ads and landing pages so they boost your results (5) Target the website traffic you're after, whether it be volunteers, donors, or people to use your services.

Instructor: David Bird
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Tuesday, November 27, 2018, 10:00 a.m. to 12:30 p.m.

Click here to register Wednesday, May 8, 2018, 10:00 a.m. to 12:30 p.m.

Click here to register Wednesday, November 27, 2018, 10:00 a.m. to 12:30 p.m.


Operations

Conflict Resolution

Conflict is an unavoidable and natural part of life and growth. Conflict exists in all human relationships. Without conflict, there would be no change and no challenge. By developing self-awareness and communication skills, we can work on the challenge and growth in conflict. Managers will learn a facilitative approach to conflict resolution. This workshop will help them to better understand where conflict comes from and form a solution to bring the parties together to resolve the conflict.

Instructor: Edwin Greenfield
Cost: Members - $180.00  Non-Members $280.00

Click here for our event calendar


Project Management - Introduction

Volunteer Ottawa is partnering with the organization NPO PM Training.org to offer high-quality, immediately applicable, Project Management skills via a one-day workshop on Project Management specifically for not-for-profits. This will be followed by one-on-one Coaching by experienced and certified Project Managers, who can consult on your project for up to 20 hours over 3-4 months (longer by special arrangement).

Instructors: NPO PM Training
Cost: Members – $230.00 Non-Members - $330.00

Click here to register Tuesday, May 21, 2019. 9:00 a.m. to 5:00 p.m.

Click here to register Tuesday, September 17, 2019. 9:00 a.m. to 5:00 p.m.


Program Evaluation

Evaluation is an important part of the administration of any effective program. Effective evaluation answers questions like, “What kind of impact do our volunteers have?” and “Are we being effective?” which are questions that funders are asking more and more. As all our organizations continue to compete for scarce dollars in a climate of fiscal restraint and demands for increased accountability, we all need to measure the results of our volunteer and program efforts, and demonstrate their effectiveness.

Cost: Members – $85.00 Non-Members – $135.00

Click here for our event calendar


Excel 101

Everybody needs to use numbers to do analysis. Whether you are tracking volunteer hours, counting donor dollars, or planning spending for the month, you need to keep track of numbers and use them to plan for the future. Excel can be used to conduct planning, manage budgets, create charts, analyze usage data, and keep records. This workshop is for you if you want to get beyond the very basics, to learn how to use excel to do your calculations, make charts, organize data, and track progress against goals. Bring your laptop to this interactive session.

Instructor: Maria Lahiffe
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Tuesday, January 15, 2019. 9:00 a.m. to 12:00 p.m.

Click here to register Tuesday, April 30, 2019. 9:00 a.m. to 12:00 p.m.

Click here to register Tuesday, September 10, 2019. 9:00 a.m. to 12:00 p.m.

Click here to register Tuesday, November 26, 2019. 9:00 a.m. to 12:00 p.m


Excel 201: Charts and Data Visualization

By now, you have heard that data-driven decisions are the best. But what does that actually mean? In this course, we will look at ways to turn data into actionable information by making charts which allow you to spot trends and relationships among data. We will also learn conditional formatting, which will allow you to spot data of interest, quickly and easily. Bring your laptop to this interactive session.

Instructor: Maria Lahiffe
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Tuesday, February 26, 2019. 9:00 a.m. to 12:00 p.m.

Click here to register Tuesday, October 22, 2019. 9:00 a.m. to 12:00 p.m.


Excel 202: Pivot Tables and Data Substitution

By now, you have heard that data-driven decisions are the best. But what does that actually mean? In this second advanced Excel course, we will look at ways to turn data into actionable information by using pivot tables and data substitution to really drill down into your dataset to find relationships and trends.

Instructor: Maria Lahiffe
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Wednesday, June 19, 2019. 9:00 a.m. to 12:00 p.m.

Click here to register Tuesday, December 10, 2019. 9:00 a.m. to 12:00 p.m.


Effective Delegation

Effective and efficient delegation will relieve your job burnout, boost your confidence, build your teamwork, elevate morale and alleviate everybody’s stress. Being able to transform your knowledge into performance through others is a prerequisite skill and is critical to your success. In this executive workshop you will learn the critical steps required to put your knowledge to work and achieve successful delegation. 

Facilitator: Ben Schlussel
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Wednesday, September 25, 2019. 9:00 a.m. to 11:30 a.m.


How to Read Financial Statements

Working in the not-for-profit sector, we are constantly being challenged to do more with less, to reach more stakeholders and vulnerable people while funding sources are drying up. This means we have to get really good at monitoring our finances. This workshop will teach you how to read your organization's balance statement and apply some basic health metrics, how to read your income statement and complete variance analysis, how to interpret your statement of cash flows, what your auditors will be looking for, and more. You will leave with the skills to monitor the financial health of your organization which will empower you to make better strategic decisions. This seminar is suitable for both executive leaders and board members.

Instructor: John Gilhooly, MBA, CPA-CA, CIA, CRMA
Cost: Members – $80.00 Non-Members - $130.00

Click here to register Tuesday, December 4, 2018. 9:00 a.m. to 12:00 p.m.


Preparing for your Annual Audit

Audits are a good thing. Your annual audit is a critical tool to ensure that your financial procedures are in order and your financial systems are strong. There is a lot you can do to prepare for your audit, to ensure it goes smoothly and quickly. This will save you money and establish a healthy relationship with your auditor, who can become a valuable ally to help develop strong financial controls and reporting, which can improve the confidence of your board and your funders moving forward.

Instructors: Annik Blanchard, CPA, CA & Geneviève Chouinard, CPA
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Tuesday, February 12, 2019. 9:00 a.m. to 12:00 p.m.


Fundraising

Write Successful Grant Proposals

There are millions of dollars of grant money available every year to Canadian charities and non-profits. This course will provide you with the skills and knowledge to access this important revenue source. You will learn how to develop a funding application that accurately portrays the program you want funded to ensure that it aligns with the needs, priorities and mandates of potential funders. The workshop will focus on how to explain your unique value proposition, how to get information from a potential funder to strengthen your application, and the importance of key performance indicators (KPIs).  Bring your laptop to this interactive session.

Instructor: Tais McNeill
Cost: Members – $85.00 Non-Members - $135.00

Click here to register Wednesday, April 10, 2019. 9:00 a.m. to 12:00 p.m.

Click here to register Wednesday, October 23, 2019. 9:00 a.m. to 12:00 p.m.


Dynamic Growth Through Strategic Fundraising

Is fundraising at for your organization one of the main issues keeping you up at night? Perhaps you are concerned that income at your non-profit is stagnating, or worse, declining.

The key to successful fundraising is in being strategic in how you go about it.  In this high-level course, you will learn some of the key elements of how to create a strategic fundraising plan, or revitalise an existing one.  Through this session, we talk about some of the key elements of developing a strategic fundraising program that takes into account your short and long-term needs.  Specifically, you will discover how you can set priorities, the different types of funder relationships, ethical policies and how to allocate resources for your fundraising program.

Instructor: TBD
Cost: Members – $85.00 Non-Members - $135.00

Click here for our event calendar


Steps to Sponsorship Sales Success

Sponsorship is an essential part of your organization's funding strategy. Corporations spend over $20 billion per year in North America on sponsorship, supporting organizations big and small. Sponsorship is different from traditional fundraising, because you are selling a product rather than soliciting donations. This makes sponsorship simpler in some ways, but more complicated in others. Come learn how to incorporate this critical revenue stream into your organization's funding.

Instructor: TBD
Cost: Members – $85.00 Non-Members - $135.00

Click here for our event calendar


Case for Support: Inspire your Donors

A great Case for Support is the cornerstone of any fundraising plan or campaign. It clearly articulates why your organization exists, and what impact you have in the community around you. In this hands-on workshop you’ll get a chance start writing an actual Case for Support for your organization. We’ll cover (1) How to get ready to write your Case for Support, (2) What to include in a case for support (how long, how much, how many), (3) How to get buy in from your team about the Case content, and (4) How to USE this fabulous Case that you’ve written so that you can raise more money

Instructor: TBD
Cost: Members – $85.00 Non-Members - $135.00

Click here for our event calendar


Engaging your Board in Fundraising

Good Board engagement in fundraising can make all the difference to the success of your fundraising program. Your board can and should provide additional capacity and resources to reach out to a broader community of donors, in helping to raise your profile with the right people and in increasing your organization’s credibility as a force for good in the community. But do they have the willingness, skills and tools to help them do this effectively? In this session we will identify the barriers to board engagement, and how they can be overcome so that your fundraising can thrive.

Facilitator: TBD
Cost: Members – $85.00 Non-Members - $135.00

Click here for our event calendar